Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

32% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (936) , City Carrier Assistant (908) , PSE Mail Processing Clerk (898) , Rural Carrier Associate (RCA) (796) , City Carrier Assistant (CCA) (750) , Rural Carrier Associate (707) , Mail Handler (616) , City Carrier (449) , CCA (418) , PSE Clerk (396) , Letter Carrier (334) , USPS CCA (333) , Rca (322) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3764 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2496 reviews)); "Money is good but not compared to the time you put in to get it." ((in 729 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 461 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 365 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"Poor management and always under staffed so they expect everyone to work extra hard while trying to cut hours." ((in 2344 reviews)); "Long hours and you have to go on the shift you are assigned it's almost impossible change your shift" ((in 1134 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 586 reviews)); "Supervisors are horrible and make working there a bad experience" ((in 437 reviews)); "Working long hours away from your family and friends." ((in 317 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

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US Postal Service

US Postal Service reviews

2.8

32% would recommend to a friend

(19,459 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.0

Career opportunities

2.3

Culture & values

2.1

Work/Life balance

2.1

Senior management

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

5.0

Nov 4, 2017

Rural Carrier Associate

Rca

Recommend

CEO approval

Business Outlook

Pros

$17.40 HR, based on the route assigned, it will take time but if your managers will get you trained and more hours will come your way, union, and if your prior military once you get full time the pay gets better. You spend most of your time on your own.

Cons

Union, stress, vehicles are old, no a/c, the public drive around you with little to no concern.

2.0

Oct 30, 2017

CCA

Usps cca

Recommend

CEO approval

Business Outlook

Pros

You'll lose weight, meet some pretty cool customers.

Cons

Terrible pay for work load. No garuntee. Heavy lifting, fast paced, hard on your body, like high school all over again. Power positions given to the wrong people. Horribly treated by higher ups. Of course it's the government so money is being spent in all the wrong places instead of the people who do the ground work. They preach safety yet everywhere you turn is a safety hazard that can't be prevented always. Don't say your hurt or in pain because NO ONE listens.

5.0

Oct 29, 2017

RCA

Rca

Recommend

CEO approval

Business Outlook

Pros

The job isnt physically demanding and can be really enjoyable, talking with people along your route is great and being in the rural craft, we are on an evaluated hour scale. If a route evaluates at 8 hours thats all you get. If i choose to talk with someone on the route and build customer relations, im not riding a clock but if i choose to bust my butt and get done in 6 or 7 hours because i want to get home then i still make the same money.

Cons

Being a part timer means your bring home check is all over the place and can be really stressful being thrown from route to route. The mail relies heavily on each individual persons memory as we are dealing with thousands of names and addresses each day. Just something as simple as casing the mail can be a chore if you dont know the route or case as everyone is different. If you make the evaluated time on a route you dont know then youve been a sub carrier for at least 7 or 8 years.

Viewing 220 - 222 of 19,459 Reviews

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Rural Carrier Associate

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