Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

32% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (936) , City Carrier Assistant (908) , PSE Mail Processing Clerk (898) , Rural Carrier Associate (RCA) (796) , City Carrier Assistant (CCA) (750) , Rural Carrier Associate (707) , Mail Handler (616) , City Carrier (449) , CCA (418) , PSE Clerk (396) , Letter Carrier (334) , USPS CCA (333) , Rca (322) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3759 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2476 reviews)); "Money is good but not compared to the time you put in to get it." ((in 740 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 475 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 362 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"a lot of people are lazy and the management is poor from the top down." ((in 2302 reviews)); "Long hours and you have to go on the shift you are assigned it's almost impossible change your shift" ((in 1139 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 572 reviews)); "Supervisor was rude and helpless A lot of manual labor" ((in 427 reviews)); "Working long hours away from your family and friends." ((in 313 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

US Postal Service reviews

2.8

32% would recommend to a friend

(19,459 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.0

Career opportunities

2.3

Culture & values

2.1

Work/Life balance

2.1

Senior management

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

2.0

Aug 7, 2019

If management doesn't beat you into the ground, don't worry. The regulars will do it for them.

Cca

Recommend

CEO approval

Business Outlook

Pros

Pay, don't have any other pros but I needed five words

Cons

Backstabbers; office politics; dangerous buildings filled with lead paint, asbestos, and mold; longgg hours; poor benefits (health insurance is unaffordable, no sick leave for subs, can't use annual and even if you could, it adds up so slowly that by the time you reach your unpaid mandatory break you'll need it to cover that, uniforms are hand-me-downs from others and filthy, getting new ones from management is like pulling teeth); dangerous conditions since you're not in neighborhoods when the regulars are more dogs will be out than when they deliver, angrier customers because you're not "on time"; management will assign you multiple routes but when you get injured it's your fault for not being safe; vehicles that give out noxious fumes and have no AC in summer and often no heat or defrost in winter, brakes give out frequently and I've even seen first-hand a time when I took out the key and the engine was still on...... I could keep going but I think you get the picture. RUN.

1.0

Mar 17, 2019

Would not reccomend this job for anyone

Cca-carrier

Recommend

CEO approval

Business Outlook

Pros

Pay rate is reallypretty decent to start, its also how they lure you in. You will get to know alot of people at work, most are very nice. You will get to know massive amounts of customers who are also mostly very nice. You will get hours, way more than you want. Ever.

Cons

** FIRST- this IS NOT a CIVIL SERVICE POSITION ANYMORE and has not been in 20 YEARS so keep this in mind when you goto take the test. The starting wage is listed at $22 TO START which is not true starting pay is $18 though. Also the job description lists benefits, you are not GIVEN benefits, but do have the option to pay for some relatively affordable BASIC benefits up to expensive good benefits. ** NEXT the turnover rate ( rate a CCA/ people quit) is well OVER 90% in factuality. Now honestly one would think that a job starting over $18 an hour would not have a turnover rate of 9 of every 10 people quitting. ** Post office is behind the 8 ball, they are so over budget always and run the post office as a business trying to get to a viable state. They push and squeeze a CCA to the point of exhaustion and injury, then fire them for not being careful and getting hurt. The end game is the CCA is cheap labor to fill gaps and sure up issues. **You will not often be able to have a day off, even if your scheduled for one. They will simply say that you are on stand-bye. ( they aren't supposedly able to do this, but they do, and often). **You will not have first pick of days off you need, IE for family, sick days, birthdays, funerals. You will be told that is not their concern, and your a CCA ( glorified temp) and you will only get the time if no one needs help. I had 2 deaths in the family, both times I was told "no we need you to be here, sorry". **You will be rushed to get massive amounts of work done in short time, and unfortunately if you do (run forest run!!))they will just give you more, and more. You will be rushed to the point that you begin to make mistakes and then you will be chastised for them. ** You will NOT EVER become a REGULAR for most likely a MINIMUM of 3 to 5 YEARS!!!! PERIOD!! ** Frankly this job will suck the sole out of you, if you do not drink, trust me you will. Also expect to have anxiety constantly, trouble sleeping to the point you need medication.

5.0

Mar 2, 2019

3 1/2 Years with the postal service

City carrier assistant

Recommend

CEO approval

Business Outlook

Pros

Good pay rate. Has a lot of hours (if you like it). Once you get a job with the United States post office, You can go anywhere in the United states if you apply yourself. You meet great people on the routes. You will love what you are doing, if postal carrier is for you. Great union. Plenty of great senior carriers that help you. I love my job.

Cons

If you have a family, it's hard. 6 days a week (because of amazon sundays). The holiday hours are very difficult. Management will take advantage of you (if you let them). Could be a very hard job if you aren't used to being outdoors.

Viewing 199 - 201 of 19,459 Reviews

Jobs at US Postal Service

Mail Processing Clerk