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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,459 total reviews)

Louis DeJoy

18% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Jul 21, 2022
Recommend
CEO approval
Business Outlook

Pros

You do make great money about 2300 every two weeks People are nice Make mileage 82 cents a mile

Cons

Very long hours 14-18 hour days No days off when you do have one off likely you’ll have to come in They take advantage of you especially if you don’t know anything about how they run the PO. You start out using your own vehicle so get ready to mess up and convert your car You lose tons of time away from personal life like doctors or even taking time off is out of the question. EVEN for your children. It also takes years to move up. Managers don’t know what they are doing because of low staffing and turn over rate. Be prepared to never have breaks Also being a mail carrier you will most likely get attacked by a dog at some point. I was attacked and everyone at the office went on with their day like it wasn’t a big deal. YOU ARE TAKING A HUGE RISK WORKING FOR USPS. Unless you are a single man/woman with no responsibility but to take care of yourself this job isn’t for you.

4.0
May 17, 2022
Recommend
CEO approval
Business Outlook

Pros

After 1.5 years at the Clinton/Macomb annex in Michigan my average hourly rate was around $18.51, I worked at a very busy and heavily understaffed office that made the news several times because of periods of days and even up to a week without mail in some areas due to these reasons. A light week for me was around 50-55 hours with anywhere from one to zero days off, the usual was around 60-65hrs a week and it went up to 85hrs in one week several times (mainly in the beginning at the peak of covid with many out of work) when i chose to work 7+ days a week (my record was 21 days straight but you are guaranteed 1 day off a week if you chose to take it) the last 6ish months things started to go back to normal and hours regularly were around 55ish hours a week but I made a total (before taxes) $75,000 in my first year which was the peak of insane Christmas like rush that was covid with everybody ordering online and people not showing up to work due to laziness or having covid. Every office is vastly different because I heard stories of over staffed offices during peak covid where CCA’s were struggling to his 40hrs a week and there were stories of offices worse than ours (Detroit where they offered to put volunteers in hotels and give them a daily living allowance if they volunteered to help down there) But i would shoot for a moderately busy office where you can work OT to get some extra money but not to the point where you’re working six 14hr days straight (this happened more than I would’ve liked) Overall pros- -There are some workers that are gems and will genuinely help you out due to them having to figure everything out themselves with nobody to help them when they were new -As long as you don’t go in with an attitude and make enemies most everyone is friendly -Great pay for no degree when working overtime -Would recommend this over a trade any day since it is not backbreaking work 95% of the time -Can listen to music/shows/podcasts all day or call and talk to your significant other/other people since you work alone all day -Not “really” tracked so as long as you get back in a reasonable amount of time you’re basically free to use the time how you want (I went to the gym to workout almost every morning once I left the office to start my route) -Has a pension after a minimum of 20 years that is $2,000-$3,000 a month (I believe) depending on if you stayed till 30 years

Cons

-Must be willing to work hard and show up to work regularly (believe it or not this must be said) -Possibility of working ridiculous OT (prepare to sacrifice your social life, most possible relationships, time with friends/family time) -You get ONE day off a week (sundays, which you will work, are “Amazon sundays” where you come in later than usual and deliver strictly Amazon packages, usually it is a 4-6hr day but can run longer sometimes) and you will come to learn that you won’t have much free time that day because that will become your day to take care of important personal matters (95% of the time it will be a random/set weekday) -Not know if you’re gonna work OT until after you’ve worked some hours that day and they spring on you that yes you’re staying until 8pm instead of getting off at 3:30 (happened so much that it was shocking if you got to go home after 8hours at my office) -Inconsistent hours, my normal checks in the first year we’re around $2,200 after taxes every 2 weeks but went up to $2,750 and were as low as $1,150 depending on vacations when you work no OT -If you go to a properly staffed office there is no guarantee that you will hit 40hrs in a week (we had carriers from other offices come in at least once a week because there were not enough hours to go around at their office) -I heavily recommend living like you only get a check where you worked 40hrs a week, it’s tempting to live like you’re taking home 5k a month but when OT slows down (it always will) you and your credit score will be toast -Management will seem unfair at the time but taking a step back they are doing what they have to

1.0
May 4, 2022

Horrible

Recommend
CEO approval
Business Outlook

Pros

Good money and benefits if you work here for a little while.

Cons

I worked at the warehouse that processes packages, letters, and flats. This was easily one of the worst jobs/experiences of my life. First I was put on night shift with no prior knowledge when I was hired that I had to work nights. Next I was forced to work 6 days a week 12 hours a day overnight with no knowledge of this beforehand either. Next I had to fill out cards with my hours on it and had to have it signed everyday because it took them literally months just to give me a swipe card. Next I was told my name was taken out of the system with them having no knowledge of why this happened. I was removed from the system and did not receive a paycheck for a month, I was working every night for 12 hours and not getting paid. The supervisors were all totally oblivious and did nothing to help me with this. I had to call payroll services myself and get in contact with someone just to get paid…I had to do this not my employer. Finally the supervisors if you even want to call them that were some of the nastiest awful people I have ever met in my life. Nothing but negativity, rudeness, and just plain disrespect. They harassed employees and even put their hands on employees in different instances and were not fired but instead “suspended” for like a week and then got to come back. This was such a horrible experience for a job I do not recommend anyone work here it’s not worth the money at all!

Viewing 193 - 195 of 19,459 Reviews

Glassdoor has 20,908 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.