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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,447 total reviews)

Louis DeJoy

18% approve of CEO

28% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,447 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
3.0
May 19, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay, the benefits. If you like walking, seeing new communities and neighborhoods( even in cities you've lived in for years and thought you knew well) being a letter carrier is great. Since you also work alone, you don't have to talk to a lot of people and can be alone with your thoughts. As an ex-college student whose primary area of interest was English, it's amazing seeing all the newspapers, books, and periodicals that are out there. Occasionally, I'll see a magazine for some small or esoteric subject and I'll think, "my god, they have a magazine for that, too?" The job can also be entertaining and informative. Sometimes I'll see an article posted on a magazine cover and then when I get home I'll look it up online (I think people should receive magazines and newspapers they've subscribed to fresh, new, and unread, so, no, I don't read patron's magazines; if I can't find the article online, I'll either buy the magazine myself or it just goes unread). Finally, what other job can you look at covers of soft porn (Frederick's Of Hollywood, Victoria's Secret, Venus Swimwear, and the Playboy catalog) all day and not get fired. Oh, and one last thing, the National Association of Letter Carriers (NALC) is an excellent union. If you become a letter carrier, join it.

Cons

Hostility between labor and management is epidemic at the USPS. This will probably be more or less true no matter which post office in the US you work at. Management manages almost solely by numbers(mail count, time the carrier leaves the office, etc) and not through level, well thought out exchanges of information with the workers on the floor. Based on the mail count (which doesn't cover packages or full coverage mailings- mailings which go to every address on the route), they have a computer program which tells them which times you should leave and be back. Carriers can spend a great deal of time arguing with management why the information, or more often, the expectations from it, are wrong. And when you don't perform according to managements' wishes or the computer's data, it's your fault, not managements' or the computer's. There are other things, too, but I don't have time to go into them more. To me (and to a lot of letter carriers) this is the big one.

4.0
Apr 29, 2009
Recommend
CEO approval
Business Outlook

Pros

The US Postal Service has good benefits and good pay for the type of work required. It's a government job so you can get all federal holidays off plus a pretty generous vacation plan, especially for former military or previous federal service. I would rate the maintenance side of the Postal Service much higher than the mail processing side, it's much more laid back and a lot less stressful than having a manager looking over your shoulder making sure you are going to make you production goals.

Cons

Management is not the best and most managers are not really concerned with the employees needs and are just concerned with meeting their production goals. Communication between upper management and middle management is very poor and that makes communication even worse from middle management on down. There is also little room for advancement as most jobs are a specific level and only advance in pay as your time in service increases. You can advance but it is difficult and very competitive.

4.0
Apr 21, 2009
Recommend
CEO approval
Business Outlook

Pros

My job gives me the feeling of being a part of the community. I get to know a bunch of people in my town. My co-workers are like a second family because we spend so much time together. The security of the job is a plus in this economy. The benefits are good. 4 weeks of vacation, sick leave can be accumulated throughout your career.

Cons

9 Saturdays off per year

Viewing 19387 - 19389 of 19,447 Reviews

Glassdoor has 20,893 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.