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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,459 total reviews)

Louis DeJoy

18% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
2.0
Feb 12, 2014

Disappointing.

Recommend
CEO approval
Business Outlook

Pros

If you're a regular employee, you have it good. Decent salary, benefits, lots of holidays off and vacation time. Overtime is plentiful.

Cons

Where to start? At the top with management. I've never seen a place where sexual harassment was tolerated so openly. Decision making was haphazard at best, they literally called overtime 2 minutes before closing times several occasions as most employees were ready to punch out. Safety is a joke, the equipment was so outdated, I used to joke it was probably used by the Pony Express, but everyone knew what I was talking about. The place was filthy, if you dropped a package on the floor, the amount of accumulated dust that kicked up was ridiculous. Some people wore masks, I probably should've as well. The bathrooms were always dirty and smelly and toilets were often clogged and hand driers didn't work. I saw insects several times in the break room. People were generally sloppy, leaving stuff on the floor throughout the building, that I often picked up, but to no purpose. As a casual, all you get is a paycheck and absolutely no respect whatsoever, no matter how hard you work. Each night I came to work, and I missed only 1 in 16 months due to illness, I had no idea what I'd be doing or what part of the building I'd be working in. In fact, most nights my supervisor wasn't even around upon my arrival to tell me what to do. So I'd wait by his office for him to eventually show up and assign me, sometimes 15 minutes after my shift began. He was ok with me at first, then all of a sudden, without any change I noticed, he began to degrade me and look for mistakes he hoped I'd make to berate me. At my new job, where I will be a supervisor, he taught me one important lesson: how NOT to treat people. Supervisors were basically there to give out assignments to start, then disappear for most of the night, rarely there to answer a question. And I had a few, as a former journalist and one of the few employees with a college degree, I wondered why things worked the way they did unproductively. Any suggestion I had was dismissed out of hand. Other employees told me to just act like a robot and not think. I found this hard to do as a thinking man. Supervisors liked to move people around their area night in and night out, despite the fact that the most productive area was the one where the supervisor kept the same people in the same area night after night, which I pointed out to no effect. All the times I trained new people, placed things in their proper place, even though regular employees didn't bother to or care to do so, or just keep things organized to hopefully run more smoothly, went for naught. Some of the workers worked hard for sure, but many others hid out when they could, filed for overtime even though they didn't do any work during that period, and would sometimes sleep on the job, when they weren't busy playing games with their phones. But if you were a regular, you could pretty much get away with it, and if you weren't, well if you were an attractive female, that certainly didn't hurt either.

1.0
Jan 7, 2014

Very poorly managed.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

you can make good money if you can handle the crap that goes on.

Cons

your over worked and under appreciated

2.0
Sep 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Fast paced, never a dull moment, satisfaction comes from knowing you are serving your community by delivering their mail in a timely and efficient manner.

Cons

I was set up for failure by a postmaster who started me, part time, on the biggest rural route in the office, over 260 mail boxes per day (at 2 minutes per box, that is over 8 hours just to deliver, not to mention the time it took to sort, case and prepare for delivery). i was only Paid for 8 hours, but had to work 12 hour days without the opportunity to stop for lunch or even a break. They Let me work until my one year "probation" period was almost up, then the postmaster foolishly let it slip that I probably wouldn't be hired because I wasn't quick enough. I decided then and there to quit, since I have never been terminated from a job in my life, and the USPS wasn't going to be the first! I was REALLY disappointed, because I loved the job in every way, accept the amount of mail boxes I was forced to deliver to each day was inhumane and unreasonable. My route should have been half of what it was, and even then, it would have been difficult to complete within an 8 hour work day. I had heard from several co-workers that this Postmaster had hired several other new part-time carriers before me for the same route, and terminated every one before they completed their one year probation period. This would eliminate the need to actually hire us and give us access to Union protection and to employee benefits. This postmaster had a history of letting new hires work for almost a year, and then hire someone new to replace them. I love the USPS, loved my job there, but think there is lots of room for improvement in the upper management. I really wanted to have a career with the USPS, and was sorry I was left with no choice but to quit.

Viewing 178 - 180 of 19,459 Reviews

Glassdoor has 20,908 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.