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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,449 total reviews)

Louis DeJoy

18% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,449 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Jul 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Your experience will vary wildly depending on your Post Office. My home office is currently understaffed. - Many hours available, so great potential for high earnings and overtime - Medical Insurance coverage - Solitary work where you can focus on getting the job done independently - Support from fellow carriers

Cons

- Terrible work-life balance / impossible to make plans - your schedule will vary wildly depending on the mail, so it is so difficult to make plans while in the beginning of your career here - Time is money at the post office - you will feel pressure to get things done as quickly as possible, at all times - USPS recently cut the salary of many long-term regular carriers, so there is a dark cloud over the company at large right now - Outdated communication and dated online tools (nobody teaches how to really use the online platforms for USPS - you will need to dig and figure things out yourself. The software is clearly dated, and in need of updates. Scheduling is done only on paper - you need to take notes or pics at the office to keep records of your schedule and hours).

1.0
Jul 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Only the potential of getting a "Regular" position if willing to put up with the disrespect and abuse for the likely many years of being an RCA.

Cons

I have received very little respect as a person, sure, there is the occasional supervisor who does care but they never seem to stick around. The management from top to bottom seems incompetent and doesn't seem to care about anybody but themselves. There is absolutely no life outside of work, 60-70 hrs./week, minimum 12 hrs/day, 6-7 days/week is common and expected- subject to disciplinary action if you don't. You can request time off but it may not be approved. You WILL work EVERY Saturday and at LEAST every other Sunday... again minimum 12 hrs/day. You will work all holidays except you MAY get Thanksgiving day and Christmas day off but expect to work all days surrounding them. No differential pay for working holidays or weekends. All this and you will only be guaranteed 1 day/week of work. The benefits are lousy...only crappy, expensive health insurance as an RCA, we do accrue 1 day per month in vacation and sick time, but we really can't use them since we ALWAYS work more than 40 hrs/week. We can and do work in 100-degree weather with no air conditioning and 20 degrees below with minimal heat in the super lousy vehicles (not uncommon to break down). I am up in age so my options of going elsewhere are limited but if I were younger there are many better options I would choose rather than the USPS.

2.0
Oct 26, 2018

Pse Clerk

Recommend
CEO approval
Business Outlook

Pros

Great pay Benefits after converted to full time employee

Cons

Management treats you like garbage. When you’re a non career employee you have no rights. No set schedule. 10-12 hour shifts Forced over time Worked like a slave No time for family or any extra curricular activities . Just work work work.

Viewing 76 - 78 of 19,449 Reviews

Glassdoor has 20,895 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.