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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,449 total reviews)

Louis DeJoy

18% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,449 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
2.0
Oct 19, 2014
Recommend
CEO approval
Business Outlook

Pros

-lots of hours and overtime...which can be good and bad (more on that later) -you spend the day outside and doing your own thing instead of in a stuffy cubicle with your boss breathing down your neck..BUT here your supervisor will be calling you and demanding to know why you're taking so long.. -some coworkers. SOME. some are really nice and will go out of the way to help you out. Others detest newbies..others ignore you..and everybody loves to gossip. What else to do while casing....

Cons

-the management...even though many were former carriers they do not understand the concept of time. They will give you impossible times to get back, like you can teleport magically to the route without any travel time. They have no patience at all, and if you only did a route once, they expect you to do it like the regular does it time wise the second time. Hell, they expect you to do it like the regular does it time wise the first time. They also believe that by calling you and/or physically driving over to you and yelling at you to go faster will magically speed you up. uh...no. That just 1) wastes time because I have to stop and pick up your phone call, and 2) makes me nervous and even more slower. Okay..I could go on about this all day so lets move on.. -Hours. While it can be a pro if you need $$$, really, you have no life. When I go to work it feels like I just left. Usually I have to clock in at 7:30am and have to work until 6pm or later. So...no family life. No weekends...you have to work on Sundays if your city has amazon delivery.. -Tiredness. This goes along with the crazy hours. I wake up every day still tired. You will get really tired not only from the hours and the physical nature of the job but also from the mental stress. The amount of mail changes from day to day. One day I'll have 11 trays of FSS, one day I'll have two. Obviously it will take me much longer when I have more mail. Don't let the management get to your head. It takes what it takes, and them getting upset at you won't make the mail magically deliver itself. Stay calm and just keep delivering. The best you can do is enough, don't let them stress you out.

1.0
Jun 24, 2014
Recommend
CEO approval
Business Outlook

Pros

I cannot see any positive merit to working for the U.S.P.S.

Cons

From the set of regular 630,000 full time 'regular', thousands upon thousands are now retiring. Most of the regular employees have worked as many as 25 years, more often 35 years. All newly hired employees are designated as \"non-career employees' ( there may be a few exceptions). Such new employees are mistreated and must work no less than 50 hours, 10 hours a day at minimum. The USPS published job descriptions and their job offers conceal facts regarding a mandatory 350 day probation, where the temporary must work as many as seven days a week, Saturday through Friday. Federal labor law prohibits the USPS from demanding more than 60 hours a week but its managers do so. Supervisors will instruct their employees to work in excess of 60 hours a week, week in and week out, for 360 days and then an additional 90 days to all probationary "non-career' employee. The language the USPS trainers, hiring agents and even those who interview use to describe the hours of work available is "no-less than a four hours in a single work day". They intentionally obscure the fact that what they mean is that if a supervisor schedules a worker to perform for a particular day and cancels arbitrarily, the 'non-career' employee can show up at work, and demand wages for a maximum of four hours. The USPS has unions such as the Postal Carrier's Union and it is highly active and integrated into all of the hiring, training, and supervision of Postal Carriers. It is my opinion that the Union protects the USPS as a whole from disintegrating into a privatized, for profit business. The USPS pretends it is a Federal agency when in fact it is an independent government agency that is highly regulated by Federal law. That stated, it is a for profit organization. I do not exaggerate the hours demanded of the newly hired employee as exceeding U.S. State labor laws, whether clerk or carrier. Though it admits it is no longer a government agency, it fails to inform the public of this. Congress still controls all changes of operations in the USPS, such as the elimination of Saturday deliveries - but the core of the problem within the USPS is that it views the worker as a romantic notion. The USPS provides no real disability insurance, yet it reports accident injuries upon the thousands. It causes worker fatigue and injury but fails to modernize any of its delivery methods including the use of GIS map datum to guide carriers.

1.0
Jan 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Overtime pay after 8 hours, rapid accumulation of annual leave

Cons

No days off. Unrealistic expectations for overwhelming workload. Given a heap of stinky garbage and asked to make gold plated wristwatches out of it. Whiny career employees get preferential treatment and non-career employees get to pick up the pieces. Amount of work increases as soon as you get too fast or too good at the job. Management doesn't provide help in an extremely understaffed environment. Required to deliver large, overstuffed standard rate newspaper advertisements weekly to every house, even if they aren't receiving any DPS, flats, or parcels. Most customers never shovel path to their small, outdated, poorly maintained boxes during winter months. Some even expected you to lay their mail in pre-designated locations because they were too lazy/cheap to purchase a mailbox. Others thought it was acceptable to sit their mailbox on the ground after it had fallen off the mount and expect you to crouch down and wedge it open with twenty pounds of mail on your back just to deliver their standard rate junk. Most never addressed the issues even after repeated requests to do so. Some streets notorious for untethered dogs (a fineable city ordinance violation). Pepper sprayed multiple dogs in several months time, some multiple times. Owners then wonder why their mail wasn't delivered and call post office to complain. Businesses expect you to walk into their establishment every single day to deliver their mail, on the off-chance basis that they may have a piece of outgoing mail that they are too lazy to walk across the street to deposit in a collection box, or drive 3 blocks to the post office to drop off. Some businesses even called post office to complain and blatantly lie about not receiving mail, when the reason they did not was because they were not open during their own posted hours, and expect to somehow receive it with no mailbox. Poor management, led by under qualified individuals who have never voluntarily been given an ounce of respect in their life. No one is open to innovation or modern day solutions. Company as a whole is run by stubborn, grouchy old people still operating in a pre-21st century world. Everyone waiting around long enough to collect their pension and get out ASAP. Sinking rapidly. Breaking point for me was being told that I had to drive 20 miles to work, across 2 counties that were under a strict state of emergency after over 12" of snowfall and -40 degree temperatures. Good luck to anyone who bravely accepts the in humane challenge of carrying mail.

Viewing 70 - 72 of 19,449 Reviews

Glassdoor has 20,895 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.