Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

32% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (941) , City Carrier Assistant (911) , PSE Mail Processing Clerk (901) , Rural Carrier Associate (RCA) (798) , City Carrier Assistant (CCA) (750) , Rural Carrier Associate (709) , Mail Handler (617) , City Carrier (448) , CCA (418) , PSE Clerk (396) , Letter Carrier (334) , USPS CCA (333) , Rca (322) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3765 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2438 reviews)); "Money is good but not compared to the time you put in to get it." ((in 751 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 464 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 360 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"Poor management and always under staffed so they expect everyone to work extra hard while trying to cut hours." ((in 2318 reviews)); "Long hours for many employees and the need to change carrier work hours to increase productivity" ((in 1136 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 589 reviews)); "Supervisors are horrible and make working there a bad experience" ((in 441 reviews)); "Long hours hard work for little to no acknowledgement." ((in 322 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

What are the top reviewed US Postal Service locations?

Resistencia , Catamarca , Buenos Aires , San Miguel de Tucumán

US Postal Service reviews

2.8

32% would recommend to a friend

(19,483 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (19,483 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,483 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews

2.0

Apr 11, 2017

Customer Service Supervisor

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

The healthcare benefits and PTO were very nice. Working here taught me everything I need to know about how not to operate a business.

Cons

Contentious relationship between management and craft. Zero work life balance. Impossible standards. The organization has taken bad business practices from failing companies, rolled them into one operation, and steamed head long into the fray without regard for reason or ethics.

2.0

Apr 4, 2017

Tractor trailer blues

Tractor trailer operator

Recommend

CEO approval

Business Outlook

Pros

-Easy workload -Great benefits -Decent starting pay

Cons

Horrible hours complete lack of work lied to from day 1 empty promises I was hired as a part time flexible career tractor trailer operator in January 2017, after enduring a long drawn out interview process that lasted several months. From the first group interview we were all promised a staring salary of $23.59 an hour, and we were told it was a full-time positions. during the interview the human resources guy told us it is actually a part time positions but not to worry because most TTO's work 50-60 hours a week. Once in orientation, the same guy told me, and several other new hires that we would be working from a smaller P&DC. Well long story short, we are only averaging approximately 36 hours a week. we all left better paying jobs based off a false promise of gainful employment. I was making alot more money at my last job, and I am unable to return. if you are going to apply as a TTO, make sure you are going to be working from a large P&DC, and not a little one.

4.0

Mar 26, 2017

The work is interesting and the pay is nice.

City carrier assistant

Recommend

CEO approval

Business Outlook

Pros

It's a good job. They want you to be really fast right away, within reason. The other carriers are really nice and are willing to help you. Everyone seems to help each other out when it's needed. CCA'S start and $16 and Rurals get $17. There are a lot of things to remember when you're out delivering mail. The other carriers also give you tips.

Cons

They expect you to be as fast as a regular who's been doing the same route for a year. You work 7 days a week. Yeah, the money is nice but it's hard to spend time with family and friends.

Viewing 460 - 462 of 19,483 Reviews

Jobs at US Postal Service

US Postal Service Hiring Workshop Event-LAKE LUZERNE PO 7/7/26 from 10am-1pm

US Postal Service Hiring Workshop Event-WATERTOWN PO 7/2/26 from 9am-1pm

US Postal Service Hiring Workshop Event -Newburgh PO-6/16/2026 from 11am-3pm

USPS Mail Carrier (RCA)