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US Postal Service

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US Postal Service reviews

2.8

32% would recommend to a friend

(19,480 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,480 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
2.0
May 24, 2018

CCA

Recommend
CEO approval
Business Outlook

Pros

You can transfer anywhere in the US and Puerto Rico!

Cons

Completely underpaid! No AC in vehicles. They over work you. They don’t care about your health. They don’t care about the heath of your family and if you need to take care of them. They put pressure on you to get a job done in an unreasonable time. Management like to intimidate the craft employees and create a hostile work environment. If you are a CCA you work sundays and holidays for Amazon. There is no room for advancement you will be stuck as a CCA for years even with open routes. They will not convert you. Management will tell you what you want to hear so you don’t find another job and quit. It’s filled with lies. The post office is a failing company.

3.0
May 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay is good, overtime is provided , and there are opportunities to move up within the postal service. If you work hard it won’t go unnoticed.

Cons

Long days, work on the weekends, can be very stressful and the elements( rain, wind, heat) are not always the best.

3.0
Apr 22, 2018

Clerk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits and retirement. Annual and sick leave time, Union protected to keep management from running the place how they want and firing people for no reason like most jobs in the south. Easy work

Cons

Favoritism, toxic work environment because of poor management who care nothing about customer service or clerks only carriers. They keep trying to abolish clerk positions and expect 2 or 3 to work the hours of 6 or 7. They show favoritism toward senior employees and expect junior employees to do everything while letting them slack off. They change hours and shifts forcing employees to work out of schedule and off days when we have bid hours. Although they cause the post office to remain short staffed and fail to post vacant positions because they want to receive bonuses for abolishing jobs that we need but they try to cover up that need by either management doing clerk work illegally and forcing you to do the work of 3 employees and overtime and expect the mail to be distributed in the same amount of time as if we had a full staff. Even though the post office is short staffed they expect the same speed and service on the windows when the mystery shopper comes in. However management does not answer phone calls and does not take care of customer complaints. There have been times when management was not even present and I was alone with no help.

Viewing 415 - 417 of 19,480 Reviews

Glassdoor has 20,930 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.