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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,447 total reviews)

Louis DeJoy

18% approve of CEO

28% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,447 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Aug 3, 2016
Recommend
CEO approval
Business Outlook

Pros

I got hired in 2010. The starting pay has went down since then. I'm being paid over $21 an hour. The good thing about being an RCA is that even if you get done in 7 hours, you still get paid whatever the route's evaluated at. (Usually around 9 hours)

Cons

It's extremely hard work. Almost up there with construction work. Lots of heavy lifting. Twisting. Turning. Standing. Bending. Walking. And you have to be in a hurry most days. Most people have back problems after years of this type of work. It will take a toll on your body. Don't go over 40 hrs (Sat-Fri). If you hit 40 hrs u get paid hourly not evaluated. Sometimes if you go way over it helps bc you get paid time & 1/2 for ever hour over 40. Don't volunteer for anything, but always do what you're told. Let them know if you think you will need help to get back before 6pm (or whatever dispatch is in your office.) Call at 1 or 2 pm. Try to not be vocal to RCA's about disliking other people. You will dislike some people in a high stress job like this but keep it to yourself. RCA's & rural carriers are usually chatty Cathy's and the whole office will know anything you say.lol Try not to overachieve, bc if you do you will be called first. Try to work as fast as you can for the first month or so but then start taking it slower. You don't want to be the "best RCA" or you'll have to pull others' weight.

3.0
Mar 21, 2016

RCA, former CCA

Recommend
CEO approval
Business Outlook

Pros

Overall I really liked being a CCA and an RCA. It's great to get so much exercise as a CCA. It's nice to be outside, and you get to meet nice people on your route. I also enjoy driving as an RCA. I'm on my own, usually out in the country with pretty scenery.

Cons

There are many. I was a former CCA but switched due to back pain. Word of advice to anyone considering becoming a CCA: you will destroy your back and develop possibly permanent back pain from this job. I spoke with many career City Carriers in my office, and they all said they had permanent back pain. Sure, management says not to carry so much or split up the route if the load is too heavy, but good luck doing that when it's a holiday, a flyer day, or a Monday (or just about any other day) and getting back in time. In my office the Post Master would have a fit if anyone took a day off, so I worked in the freezing cold with bronchitis and the flu more than once. As a CCA I never had a set schedule, and the schedule for the next week were posted on Thursday, so it was almost impossible to make plans for the next week. Fortunately my Post Master was nice about scheduling a day off if I needed it for something, but I hear a lot of PMs make it almost impossible to schedule a day off for any reason. As an RCA I am only guaranteed one work day a week. I was told when I switched positions that I could work in other offices, but it is very hard to get enough hours in other offices to make a full paycheck (at least where I am located). Be prepared to have the trucks break down a lot. The trucks are from the 80s, and they are not safe. Supposedly we are getting new trucks soon. I can't wait because every time I get in one of those things I worry about my safety. There are no airbags or any safety equipment (just a seatbelt). If you can stick it out and wait long enough to get a career position with your own route, it's a pretty nice job. Unfortunately thee only way to get a career position is if a regular carrier transfers or retires. Some RCAs and CCAs can wait 20 years to get a career position. Until then you may have very few hours, very few benefits, and no set schedule. You will receive no holiday pay, and RCAs receive no sick time or paid leave. Let me tell you how much it sucks to work a holiday and get no overtime when the regular carriers are getting paid holiday pay and they don't even have to work!

3.0
Feb 17, 2016
Recommend
CEO approval
Business Outlook

Pros

You start at the bottom but can quickly advance if workers retire. Great opportunity for advancement, merit increases, and guarantee to work more than 40 hours per week. Local commute for residents in the Temecula, Murrieta, and Winchester area. Great pay as an hourly employee to include overtime, double time, and accrued time-off.

Cons

No accrued sick time, some benefits to start to include basic retirement plan, will work 7 days per week including holidays. Not likely to receive time-off for rest or vacation. Inflexible policies, standards, and work schedules. Management can be difficult to work with for any employee requests.

Viewing 34 - 36 of 19,447 Reviews

Glassdoor has 20,893 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.