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US Postal Service

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US Postal Service Rural Carrier Associate (RCA) reviews

2.6

20% would recommend to a friend

(808 total reviews)

Louis DeJoy

12% approve of CEO

17% positive business outlook

Rca Rural Carrier Associate employees have rated US Postal Service with 2.6 out of 5 stars, based on 808 company reviews on Glassdoor. This indicates that most Rca Rural Carrier Associate professionals have an average working experience there. US Postal Service is rated 26% below average by Rca Rural Carrier Associate professionals compared to other employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

808 reviews
1.0
May 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Only pros were the customers, their pets, and working mostly on your own.

Cons

-Vets telling you it’s okay that you’re working 12+ hour days, 7 days a week, because one day you “might” make career. Basically supporting a toxic culture. -No real benefits until you make career- RCA’s don’t earn sick/PTO time. -being on-call without being paid to be on-call. Them calling you at 3-4 AM on your rare day off demanding you come in. If you ignore them, other carriers will call and text you numerous times. -poor or zero training. Being thrown on someone’s route when you’ve already done yours and you don’t know their route area, packages aren’t marked in an understandable order or at all. -Paper time-keeping. It’s 2022- get with the times and go digital. Time cards were edited after the fact. Lunches were written in when barely anyone had the time to take them. Sometimes marked for 60 minutes if you were slow. Paycheck hours vs. my personal count were almost always off. -Management “not knowing how” to fix “system issues” like deactivated EIN’s, travel reimbursement, seniority, cross-training/hiring, missing paychecks, etc. Instead of figuring it out, they just ignore it. -Management leaves early- you could be out until 11. Coworkers likely won’t help you finish sooner since they also treat RCA’s/CCA’s poorly. -bad prep for weather- drinking ice water doesn’t make up for no A/C in the vehicles. LLV’s were terrible in snow and ice and especially on rough roads- but here’s a Chrysler Pacifica or Uhaul that’s even worse. If you get stuck, tows take 2-4 hours. And you still have to deliver after. -horrid treatment of people on leave. Automatic assumption you are faking it, or guilting you by saying you’re letting everyone down by not being there to work. Management does not do their job in trying to fix it- simply lets it back up.

4.0
May 26, 2022
Recommend
CEO approval
Business Outlook

Pros

There’s good pay and benefits.

Cons

Laborsome, erratic schedule, car maintenance responsibility

Viewing 643 - 645 of 808 Reviews

Glassdoor has 20,908 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.