UPS reviews

3.4

55% would recommend to a friend

(36,761 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Feb 8, 2018
Recommend
CEO approval
Business Outlook

Pros

UPS is full of new technology and career opportunities.

Cons

Once you are in management you are expected to give everything. Middle management is continually given less and expected to do more. If you do not like holidays with your family this is the place for you. Management, even the corporate office, is no longer allowed to take vacation from the week before Thanksgiving until New Years. You can be told the same day to get on a plane and fly across the country to spend the next 6 weeks. Your spouse is supposed understand this and maintain a flexible work schedule at their company so that you can be on call 24x7. Senior management went public in 1999 and those who were around then are extremely well off. Anyone who came in after that time does not reap any benefits, and the decisions the company makes are laser locked on either stockholders or management committee benefits.

5.0
Nov 29, 2017

Operations Manager

Recommend
CEO approval
Business Outlook

Pros

UPS has excellent benefits. I have been afforded the opportunity to provide for my family and retire after thirty-six years of service.

Cons

UPS must increase its hourly rate within its part-time ranks. Their current pay scale does not attract the potential leaders that are needed for promotion from within.

3.0
Dec 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Stable and profitable company, very nice HQ campus in Atlanta/Sandy Springs, deep heritage, overall friendly employees.

Cons

Lack of sophistication & too many rules -- This place is run like a military operation and by former warehouse employees which creates an interesting (not favorable) corporate office dynamic. HR sends a "dress code" packet prior to interviews, which is distributed an additional 3 times during onboarding, and covers items such as type of men's shoewear, 2 in min on women's sleeveless tops, number of toes a woman can show on her "opened to me shoe," etc. Limited number of items allowed on cubicles, and regularly staff counts items on each cube. That's just the start. Turnover and homogenous culture- they've struggled to retain MBAs and marketing talent mainly due to culture. Most people, mid and Sr. Level, started with UPS when in college and moved up the ranks. Most are above 50 and Caucasian. Diversity (ERGs) are taking off, slowly. Some call its culture "cult like" as meetings are opened with a reading from a UPS History book, followed by discussion. A nice tradition of tolerable. No risk taking here. Ever. UPS likes to wait for the competiton to do it first.

Viewing 19 - 21 of 36,761 Reviews

Glassdoor has 40,965 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.