Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2706) , Supervisor (1151) , Seasonal Driver Helper (975) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"The benefits are great but I don't know if they are worth the body soreness and stress" ((in 4896 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4659 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1342 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 624 reviews)); "This company has great benefits as well as great positions that are available to fill." ((in 428 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2032 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1629 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 705 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 603 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 405 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

UPS reviews

3.4

55% would recommend to a friend

(36,779 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

1.0

Feb 19, 2025

Don't Join this worst company thinking as its product base

Software engineer

Recommend

CEO approval

Business Outlook

Pros

I would say giving pros for the newly established org is not good.

Cons

1. They hire you and fire within a month 2. They don't have any org structure they just rely on onsite coordinators 3. Onsite coordinators are 3 who drive who play monopoly in this org. 4.Even if you work for 12-15hrs still they escalate. 5.unpredictable deadlines. 6. Worst meeting sessions very unprofessional environment. 7. These 3 employees drive agile but they don't follow strictly agile process if you ask any question which they don't know they wont answer instead they target and make you fire within no time by giving unachievable tasks. 8. Their Manager who blindly listens and accepts these 3 feedback because he completely rely on them. 9. They don't know how to utilize the resource they just escalate target and fire. 10. Joining this company thinking its a product and seeing good pay then be ready to get sued in no time.

3.0

Nov 19, 2024

Decent pay, boring and challenging work

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good base salary with work from home flexibility

Cons

Bad training, management does not support new employees much. Business can be challenging to sell because you have to overcome whatever issues caused the customer to leave UPS in the first place. There are no “new” customers at UPS, just bringing back the old ones the left.

3.0

Apr 16, 2024

Good as a stepping stone

Marketing assistant manager

Recommend

CEO approval

Business Outlook

Pros

- Brand name on your resume (Fortune 100 company) - Good structure and defined job scope - Higher than average remuneration

Cons

- UPS scrapped hybrid work arrangement in early 2024 and is now 100% on-site - Office is at Changi Business Park - Company is always restructuring and may be laid off at any moment - Too many lifers who have been with the company for decades. If the managers don’t leave, junior staff can’t get promoted

Viewing 190 - 192 of 36,779 Reviews

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UPS

UPS reviews

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Ratings by demographic groups

Reviews by job title

Don't Join this worst company thinking as its product base

Decent pay, boring and challenging work

Good as a stepping stone

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