UPS reviews

3.4

55% would recommend to a friend

(36,766 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Aug 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Absolutely none. Seriously, this is the worst place on the face of the Earth.

Cons

There are so many cons I'm not sure where to start.... -The company badly wants to bust unions. So much that they have an internal UPS "Super Pac". They try to strong arm you into voting for candidates that are against unions and employee rights (meaning against YOUR best interests), while spinning it as actually in your best interest. Anyone with half a brain can see through this. -You will give to the United Way. Doesn't matter if you don't like them, already donated to something else, etc. It's not about helping others for UPS, it's about getting their name in the press and looking good. -The environment and mindset is stuck in the 1950s. No facial hair of any sort, day old stubble can get you into trouble. Seriously. Managers rule with an iron fist, employees are scum that will work and do exactly what they are told, no questions asked. And don't even try to suggest something for improvement, management doesn't value your opinion. -My manager, on more than one occasion, told me that she would have hired a woman instead of me had she been able to find one qualified. Yes, this really happened. -My manager consistently was passive aggressive about a week of vacation that I negotiated (as I had scheduled/paid for it 6 months prior) as part of my hiring deal. Every chance she had, she would point out that I hadn't even been here a year and had already had a week off, often in front of higher ups. -Seriously bad, way over the top micromanaging. I've never seen anything so bad in my 21 years of professional work experience. I literally had anxiety issues after a couple of months. -At one point I needed a webserver in our development environment so I could actually do the work I was assigned. I was told, in no uncertain terms, that installing a webserver in development (non-prod), was a fireable offensive. I was speechless. -Offices and office furniture that looked like they came from the 1970s. Much is open floor plan, which nobody likes. -Bad onboarding. The left hand doesn't know what the right hand is doing. I had my new hire orientation 5 months after being hired. I left for a new job about a week after. After 1 month I knew I needed to leave and find something normal, it was that bad.

2.0
Mar 2, 2020
Recommend
CEO approval
Business Outlook

Pros

steady work, job security, some flexibility, not very challenging

Cons

Toxic culture, lack of leadership, poor management, secretive organization, highly politicized, lots of "retired on active duty" hanging around, in perpetual transformation since 2017 with no clear strategic direction, lots of work for work's sake, very little upward mobility, promote from within is going away, management theory is 40 years behind the times, annual pay raise is below inflation rate, benefits steadily decrease year after year.

1.0
Feb 12, 2020
Recommend
CEO approval
Business Outlook

Pros

-pay was decent for a temp job -promised a $1,000 bonus at the end of the contract (but never got it even though I did everything they asked and had perfect attendance).

Cons

In summary to anyone looking to work here who isn't a driver, DON'T. UPS is horribly ran and a very high stress environment for no good reason, and UPS will be GONE in the next 5-10 years because they are so backwards with the times and customers who ship with them are sick of their crap. They don't care about their employees, and they work you like a dog for barely decent pay. UPS also has plenty of payment issues including not paying out bonuses, and no one wants to help you if you have issues. I worked there for 1 month and was so sick of it by the end as a temp package handler that its hands down the worst job I've ever had. See below for more if you are really thinking of working here: -The bosses refer to you as "bodies", they truly don't care about any of the temp people or their full time employees. Why don't they care? Because the managers above them shove down their throats high targets and requirements, making them stressed which then they pass to all the other employees. -Was promised a bonus at the end of employment, and I've now had to contact them multiple times to no luck. Out of the 100+ temp employees who were promised the bonus, ZERO got them and UPS will try to get its way out of having to pay us their promise (that's 100*$1000=$100,000 UPS STOLE out of their employees just for one location). -You get a meager 10 minute break for a whole shift, like what is anyone supposed to do with 10 minutes break when you're working a 12 hour shift. **They promise two of these breaks but no managers actually give you both, you only get one** -So many people get so fed up with their crap that they no show, which puts horrible stress on all the other employees. Since the managers have their targets no matter what, and they don't care about you, they will expect you to work 2x harder to make up the slack.

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