UPS reviews

3.4

54% would recommend to a friend

(36,831 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Jan 9, 2026

Toxic as it gets.

Recommend
CEO approval
Business Outlook

Pros

The money. That's it. I've worked for UPS for almost 15 years. I've worked every union position this company offers, and would never, never, never consider the management side. The benefits aren't real. Your health insurance isn't real. If something happens to you, and your family doesn't know how to contact the 30 institutions required to continue health care, you're sol. You are *1 million times* better off being in control of your own insurance. 80% of upsers are divorced, single, alone, kids left, wife left... BUT! At least you got 3x pay for being overworked every single week while your family fell apart? Right? Right?! (was it really worth it? really?)

Cons

Everything else. Coworkers=toxic. Management=toxic. Union=toxic. Benefits=fake. I pray to God everyday for a way out, and more often than not consider taking my own way out.

4.0
Jan 9, 2026

unload

Recommend
CEO approval
Business Outlook

Pros

friendly, fast pace environment. Organized

Cons

Quick fast pace work flow

4.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good shop and very helping environment, amazing Union

Cons

No lift and not much specialty tools

Viewing 517 - 519 of 36,831 Reviews

Glassdoor has 41,043 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.