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      UPS

      Engaged Employer

      UPS reviews

      3.4

      55% would recommend to a friend

      (36,761 total reviews)
      avatar

      Carol B. Tomé

      36% approve of CEO

      42% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.0

      Culture & values

      2.8

      Senior management

      UPS has an employee rating of 3.4 out of 5 stars, based on 36,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      37K reviews
      1.0
      May 19, 2026

      Hell on Earth. Super toxic work environment.

      Package handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay for what it is, Tuition reimbursement, Blue collar relatable coworkers, Fairly laxed for what it is as long as you show up e.g. People smelling like weed, and drinks from the night before (Or the day of) wasn't uncommon. Just about everyone has headphones in, etc... Part time supervisors were mostly cool in my experience as a Loader, even if they tended to be young and inexperienced (Full disclosure I'm younger myself so it was probably a case of being relatable). You won't need a gym membership as long as you work here.

      Cons

      The Union is worthless, don't expect anything to go in your favor. The work conditions are super sketchy (Gloves are a must and I'd recommend a back brace and knee pads). I can't' count the number of times hazardous material spilled in a truck and they still had me in there unloading breathing in god knows what. Mostly people are "cliqued up" like it's High School. Favoritism is EVERYWHERE (Whites looking out for Whites, Blacks looking out for Blacks, Latinos looking out for Latinos, etc...). Fulltime supervisors in my experience were mostly not good people. Frequently not given breaks or had breaks cut short by supervisors which is ILLEGAL. Supervisors will be constantly pressuring you to leave early (It's incumbent on you to push back or file a grievance if you have too because if you're a part-timer in the union you're guaranteed 3 1/2 hours. Even if they send you some home early you're still guaranteed that 3 1/2 hours).

      Viewing 46 - 48 of 36,761 Reviews
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      Glassdoor has 40,966 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.