UPS reviews

3.4

55% would recommend to a friend

(36,804 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,804 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Aug 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Good salary & benefits, advancement opportunities, good training and skill building programs, tuition reimbursement, proud culture

Cons

High stress in management positions (when I was promoted I was told on the down-low that divorce and alcoholism are semi-common), new CEO is too numbers-focused and not so people-focused, advancing from within will likely become more difficult

4.0
Aug 27, 2021
Recommend
CEO approval
Business Outlook

Pros

The company has a long history and people take care of each other. Good benefits and you can have work life balance.

Cons

The new CEO focuses only on the company stock value and treats employees as pure numbers.

1.0
Aug 16, 2021
Recommend
CEO approval
Business Outlook

Pros

The work is relatively straightforward and manageable, if a little repetitive. The hourly pay is good, and the hiring process was quick.

Cons

Apparently, Human Resources does not communicate with management about their staffing needs. I was told upon starting I would be working five days a week, but that I would be sent home early if there wasn't enough work at the facility until I worked long enough to join the Union. Instead, I worked only one day a week and I was sent home several days in a row without being allowed to work at all, due to several "slow" days. Finally, I was informally laid off by my supervisor without a clear reason. Considering said supervisor had spent my whole time there referring to me by the wrong name, I'm not sure he had a reason. Human Resources agreed situation was unfair, but they never followed up, even though they promised to. It seems Human Resources/Recruitment hired too many people without asking management if they needed the people. At one point during my training period I was sent home because management couldn't be bothered to find someone to train me. Other people in my training class encountered similar issues. Even as they lay people off for the excuse of overstaffing, they're still hiring new people.

Viewing 436 - 438 of 36,804 Reviews

Glassdoor has 41,013 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.