UPS reviews

3.4

55% would recommend to a friend

(36,761 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Jun 18, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits, if you can make it through the probationary period and become a teamster you will reap the benefits the Union provides (401k and Medical)

Cons

You are treated like a machine, management doesn't care about your safety or well being. It definitely is a numbers game and all they want is for you to load their trucks (if you're a package handler) all night long. Drop below what they expect of you for packages per hour and your manager will be paying you a visit. They also don't follow their own safety rules, for example: You are never to lift any package over 80 lbs by yourself, but on the job if you ask for help and no one comes over to help then managers force you to do it alone, they dont care if you get injured. their equipment is also unsafe, you are supposed to report damaged equipment to management and they are required to replace or repair it but this never happens. And If you are unlucky enough to get hurt on the job be ready to have management looking at you like a hawk as if you did it on purpose! Also you have to make sure you get paid for your hours, if you dont keep track of hours worked then UPS will pay you for less time and essentially get some work from you for free.

2.0
Jun 17, 2008

Best of luck, though it CAN work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great if it works for your schedule. Decent benes. Union backing.

Cons

The only people who steal more from Ups than the employees are the big buisness customers. Broken equipment doesn't get fixed. Employees are treated badly. Constantly understaffed. Huge turnover rate.

1.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

The good reasons to work for UPS are gone.

Cons

The culture has changed. You used to be a partner for life. Since we went public, the company stock has been worthless. It's not just my thought it's proven by our management committee instituting the LTIPS program. it gives the highest 100 to 200 or so employees extra compensation. The extra compensation is taken directly from all other employees. We used to get 15% of profits distributed to all management employees. Now they take a HUGE chunk of that 15% and give it directly to those top 100 or 200 people. Outrageous! They say it's partly to offset loses by those who have options that have been worthless because the top 100 to 200 people can't grow the business. That makes it more outrageous. Options are to entice you to grow the business. You don't grow it and then give yourself HUGE bonus LTIPS checks? What exactly is the enticement for the top 100 to 200 people to grow the business? There is none. They just get huge checks and ask everyone else to grow the business. It absolutely absurd. And even worse, this is at a time when the company is experiencing RECORD PROFITS!!! The record profits are going right into the pockets of those 100 to 200 people. The rest of the people are simply being de-motivated because of the situation, morale is waaaaay down, performance drops as a result. Everything is being outsourced and employees will be laid or fired (it's already occurring) and the only thing that will be left will the Operations (drivers and hubs etc.) and the 100 to 200 people getting LTIPS. Everything else will be outsourced. Jim Casey would be firing all those 100 to 200 and letting the real workers do it right. The stock price has not moved because wall street sees what is happening and knows the top 100 to 200 employees are just raping the company at the expense of the vast majority of the employees. They didn't even communicate the new LTIPS plan to the employees. We found through an SEC filing. They were to scared to tell us.

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