Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2704) , Supervisor (1151) , Seasonal Driver Helper (975) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (379) , Sorter (344) , Manager (292)

What are the pros of working at UPS according to real employee reviews?

"Ups has great benefits and a perfect place if you really want to tackle a difficult supervisors job" ((in 4951 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4668 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1346 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 631 reviews)); "Great benefits and tuition reimbursement" ((in 404 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2052 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1643 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 709 reviews)); "bad supervisor every once in a while" ((in 598 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 406 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

UPS reviews

3.4

55% would recommend to a friend

(36,761 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

4.0

Jul 15, 2008

UPS is changing for the better

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits and vacation time. Pension plan is a major benefit as most major companies don't have a pension plan. UPS can be very flexible depending on the type of job you hold with them. Solid job security as long as you are doing your job. UPS does not typically lay off their management staff and has shown loyalty to their management team.

Cons

Challenging workload, overbearing corporate culture. UPS is affected by the current state of the economy. Sometimes the managers at UPS are not always the best because UPS has been the only company they have ever worked for and they don't realize what real life is like outside of UPS.

3.0

Jul 15, 2008

UPS Information Services is not for the ambitious.

Senior programmer analyst - supplemental consultant

Recommend

CEO approval

Business Outlook

Pros

There is a good work life balance. Managers understand that people have a life and are not very strict about work hours as long as you get the work done. If you are looking for a job with a steady income - this is one. If you would rather work only between 9 - 5 this is the place. If you're happy with doing what you do and do not want to take more responsibilities - this is the right place.

Cons

At UPS its very laid back when it comes to Information Services. People here are not very smart and those few that are smart are only ones who work, yet get stagnated in the careers. It takes too long to get promoted.

3.0

Jul 7, 2008

UPS is a great place to work if you are motivated and can handle very difficult work for seemingly low pay.

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

It is very easy to get promoted if you are competent. Additionally, the pay is fairly competitive with other corporations. For many, the lack of a need for a college degree for some of the upper level supervisor jobs is a plus.

Cons

The work is probably the hardest in the field. There is little recognition unless you actively push yourself forward. Most people see UPS as a dead end in their professional growth.

Viewing 36715 - 36717 of 36,761 Reviews

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Argentina

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UPS

UPS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

UPS is changing for the better

UPS Information Services is not for the ambitious.

UPS is a great place to work if you are motivated and can handle very difficult work for seemingly low pay.

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