Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2704) , Supervisor (1151) , Seasonal Driver Helper (975) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (379) , Sorter (344) , Manager (292)

What are the pros of working at UPS according to real employee reviews?

"The benefits are great but I don't know if they are worth the body soreness and stress" ((in 4982 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4624 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1354 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 637 reviews)); "This company has great benefits as well as great positions that are available to fill." ((in 407 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2028 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1651 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 688 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 597 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 407 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

UPS reviews

3.4

55% would recommend to a friend

(36,763 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

4.0

Aug 2, 2008

The Big Old Brown, an equal mix of good and bad

Customer technology sales

Recommend

CEO approval

Business Outlook

Pros

Structure, determination, strong corporate culture, vision. Extremely educational on every imaginable level, a training that is stellar outside UPS. If you've been at this company, it's a breeze taking on pretty much any other challenge. Especially so if given an excellent mentor/boss (which I happened to have).

Cons

Extremely political and bureaucratic. How about two-three months for ordering a lamp? Non-flexible. No room for real responsibility, there's always someone else who approves and decides which disconnects people from their jobs. Furthermore, people are not viewed as people, it's all about statistics and ROI. Poor pay compared to other companies for similar jobs. Reasons for advancement are unclear. It's pretty much all about knowing the right people and networking within the company. Management (including myself) are treated like royalties (how about planing a new lawn for a visit to one of the centers?) and are able to freely act as dictators creating their own little realm within the Big Brown.

3.0

Aug 2, 2008

Respectable company. Good quality of life. Not for those with ambition. Company grows slowly...so will your career.

Qa manager

Recommend

CEO approval

Business Outlook

Pros

Job security. Have always felt that there was never any real chance of getting let go during down times at UPS. Looks great on a resume. Decent benefits package. Management respectful of employees; work/personal time conflicts handled fairly.

Cons

UPS corporate purposely offers salaries at average or just below average for the industry. You must be very patient to get promoted at UPS. There are just too many people who have been at UPS for 15+ years. You must understand if they waited to be promoted so must you. Good company and quality of life; but if you have ambition you'll find yourself looking elsewhere after a few years.

2.0

Jul 27, 2008

Total lack of communication and respect

Package car driver

Recommend

CEO approval

Business Outlook

Pros

In this area of the country the pay is good, so employee retention is high. This affords employees to build good bonds with each other and their customers to provide a good service. The benefits are also very good for a labor intensive job without any needed higher learning. If you do enjoy hard work, this is an excellent job to have, but you will sacrifice in the long run with physical problems. UPS does provide their service providers with uniforms, which cuts down on clothing costs. Finally, if you tend to be a follower, not a leader, UPS in a place for you, as original thoughts and ideas are not asked of you.

Cons

Management is strictly running the company by looking at key numbers, then manipulating other numbers to make the tracked number appear better. This gives a false sense of what the company is actually trying to achieve in the first place, and overall makes all the statistics unreliable. UPS management has taken the stance that it's hourly employees should have no knowledge outside of their immediate skills needed to do the job, thereby making employees, representatives of UPS, appear to have no knowledge of the company and it's operations to the general public. Hourly employees are constantly threatened and beaten down, supposedly to maintain an adversarial work environment, which alienates employees from wanting to dork harder for UPS.

Viewing 36709 - 36711 of 36,763 Reviews

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Argentina

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UPS

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Ratings by category

Ratings by demographic groups

Reviews by job title

The Big Old Brown, an equal mix of good and bad

Respectable company. Good quality of life. Not for those with ambition. Company grows slowly...so will your career.

Total lack of communication and respect

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