UPS reviews

3.4

55% would recommend to a friend

(36,766 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Jun 17, 2008

Best of luck, though it CAN work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great if it works for your schedule. Decent benes. Union backing.

Cons

The only people who steal more from Ups than the employees are the big buisness customers. Broken equipment doesn't get fixed. Employees are treated badly. Constantly understaffed. Huge turnover rate.

4.0
Jun 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Working for an innovative company that leads its industry. Bennies are fantastic and continuing education is very good.

Cons

Work life balance is very poor but it all relates to your manager, UPS has a lot of old school managers that put relationships over results. Politics plays a key role in your success with this company.

2.0
Jun 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Business is always busy and steady.

Cons

Days can easily be 12 hour plus, upper management tends to be very dictatorial and not very good, good old boy network, promotion through that rather than ability, ego driven, huge bureaucracy, 10-15 years behind outside world, culture is very closed and paranoid, has employee relations initiatives to improve morale but not taken seriously.

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Glassdoor has 40,971 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.