UPS reviews

3.4

55% would recommend to a friend

(36,786 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Apr 2, 2009
Recommend
CEO approval
Business Outlook

Pros

UPS is a professional organization. It is a company that manages its assets well. UPS offers its employees stability and growth. You will learn how to function as a business professional at UPS.

Cons

Internal politics are a struggle at times

3.0
Apr 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Close knit group. The job is steady and you won't get fired unless you lie cheat or steal. Other administrative employees are very helpful and willing take time from their schedules to assist you. If you like floor operations you can be out on the floor quite a bit. IE Managers are all very nice and understand difficulty of working rough hours.

Cons

Long hours, management trainees limited to 40 hours per week, but IE supervisors work at least 10 hours a day. Off-schedule shifts are brutal, especially sunrise (2am-noonish) and nights (7pm-5amish)Operations and Operations Managers have little respect for what the IE department does.

4.0
Apr 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Pay is wonderful! There is alot of time to understand your job and learn. The assignments are interesting.

Cons

Layers and layers of management. Poor communication between departments. Very much a cult culture. Contractors and young employees carry the older employees. You can tell it takes 20 years to get a promotion. Reactionary and stuck in its ways. The job can be very boring as communication is so limited. Management has learned to tell those above them what they want to hear and not what they need to hear. Very Brown focused not customer focused. You can tell business is lost due the bureaucratic system.

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Glassdoor has 40,991 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.