Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2706) , Supervisor (1151) , Seasonal Driver Helper (975) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"The benefits are great but I don't know if they are worth the body soreness and stress" ((in 4896 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4659 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1342 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 624 reviews)); "This company has great benefits as well as great positions that are available to fill." ((in 428 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2032 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1629 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 705 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 603 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 405 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

UPS reviews

3.4

55% would recommend to a friend

(36,781 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

5.0

Apr 7, 2009

just some feedback on ups

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

clear processes and defined job scopes. little areas of conflicts between what needs to be done in each department

Cons

needs to improve on the employee benefits. other market players can provide better packages for their empoloyees. non competitive salary package, needs to improve on bonus given to staff, needs to work harder to stay competitive with the other companies in the same industry such as fedex or dhl. some flexibility in work processes will be appreciated UPS in US has to understand that the environment is different for other countries and hence they should spend more time to think "outside US" instead of simply proceeding to implement the same things.

3.0

Mar 26, 2009

Good company if you plan to stick it out for the long term.

Part time package handler

Recommend

CEO approval

Business Outlook

Pros

Honest, hard work - if you do your job properly and without complaint you will move up within the company. It may take a while to advance, but if you stick with it there are plenty of opportunities down the road. The company has also never been shy at explaining what is expected of you - no subterfuge or ambiguity. And once you start working with UPS, they are loyal to you and you have a fraternity of other workers.

Cons

Hard to get ahold of the managers or supervisors. Also, UPS is extremely dependent on the state of the economy - while the company's fortunes rise with the economy, that means they also fall with the economy as well. And if you've only been working a short period of time, expect to be laid off first.

4.0

Mar 20, 2009

Great place to work

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

The money is great. The experience is priceless. It looks great on a resume.

Cons

The stress is killer. The hours are endless. The pressure to put out is relentless. They hate you for leaving. I would say that if you are a UPS driver, you have the best job in the world and should have your head examined for wanting to go into management. If you forego the examination and "jump the fence" and go into management be ready to be pounded on relentlessly by your new union employees as well as the rest of management. You must bleed brown if you want to move up from there. Other than that it's a great place to work!

Viewing 36604 - 36606 of 36,781 Reviews

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UPS

UPS reviews

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Ratings by demographic groups

Reviews by job title

just some feedback on ups

Good company if you plan to stick it out for the long term.

Great place to work

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