UPS reviews

3.4

55% would recommend to a friend

(36,782 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Oct 16, 2009
Recommend
CEO approval
Business Outlook

Pros

For a part-time job you can't beat the complete health benefits package UPS provides for their package handlers. UPS also has great employee discounts on anything from cars to electronics. Employees get rewarded and acknowledged for safety. If you enjoy working out, the few hours you spend at UPS will be well worth your time.

Cons

Working at UPS as a package handler is both mentally and physically tough. The turnover rate for employees is extremely high. Some people will go through a weeks worth of training and only last one day doing the actual work. Full-time management is only interested in numbers and downtime and can usually care less about employee safety. When management pushes an already fast paced job to the limit packages are mistreated and handling practices learned in training are thrown out the door. With the constant pressure put on part-time supervisors by full-time supervisors the work environment is often extremely tense and in many cases very dangerous. There are times where a sorter is often forced to get buried in packages just so that belts do not stop and affect downtime. Sort changes are often given the day of said sort change instead of giving employees a few days notice. There is an extreme lack of communication between part-time supervisors around the hub and more times than not each supervisor only cares about their respective areas and doesn't really care what other parts of the hub are negatively affected by their supervision. Employees are often disrespected by management and each person is constantly reminded just how unvaluable they really are. Not all hubs offer tuition reimbursement for package handlers.

2.0
Oct 16, 2009
Recommend
CEO approval
Business Outlook

Pros

UPS offers excellent pay and benifits. As a driver you get to work independently with limited supervision while meeting some wonderful people on your route.

Cons

Unrealistic expectations by uppper management. Injuries and accidents are not tolerated regardless of circumstances. Long hours and sometimes very demanding work especially during the holidays. Can be tough on family life.

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Glassdoor has 40,986 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.