UPS reviews

3.4

55% would recommend to a friend

(36,792 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Dec 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Many really great and smart people and managers. Philanthropic organization that truly cares about the community and its customers.

Cons

Very strong corporate culture which still promotes old-school management style that was born out of the unionized labor force which limits innovation and creativity. Very little opportunity for career growth unless someone higher up retires. No technology experiments, just routine implementation of requirements based on customer demands.

5.0
Dec 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Great Place to work. They make you a business partner through the management incentive program. I love working there. I even got a pension after 12 years of service

Cons

Lone working hours, holiday season takes away for job functions all hands are asked to make service which is understandable given the nature of the businesss

2.0
Dec 13, 2009
Recommend
CEO approval
Business Outlook

Pros

It is an alright job if you are looking for seasonal work. It is also a great start if you are looking to work full time with UPS. Many drivers started out as a driver helper. Some drivers are fun to work with. In some cases the driver will pick you up from your house every day and you will end up delivering in your neighborhood.

Cons

Since the economy is in the tank and there are plenty of people looking for work, they lowered the pay for the position from around $11 to just above minimum wage. They make you pay union dues, but what is the point of joining the union when you are only working there for 1-6 weeks. Also, some centers would pay more for their driver helpers than others, even though the centers were 20 miles apart.

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Glassdoor has 40,999 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.