UPS reviews

3.4

55% would recommend to a friend

(36,761 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
5.0
Nov 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Variety of work schedules available, excellent benefits for a part-time position, good if you want to move up from within.

Cons

The work will put a strain on your body, just make sure that you pace yourself. Human Resources could also do a better job of communicating with employees when they put in requests for transfers, for example I was not granted an educational transfer even after completing all the required steps. I had to be the one advocating for myself and I didn't really get much help from HR when I needed them most.

3.0
Jun 13, 2024

Review

Recommend
CEO approval
Business Outlook

Pros

Good Pay Compared to service companies but huge sum goes into tax Good Office infrastructure Technology and culture depends on the team Ample opportunities to learn and grow Enough leaves. Can involve in Community events. No Friday Deployments.

Cons

As Few Indian Leads/managers are from service based companies, they force to complete work, not focus on the quality, they use off shore and on shore terms. Poor pay structure, even management don't know why they have it. No good employee benefits. No company representative for insurance, payroll. Have to take care individually and also these vendors won't reply on/most time. No Allowances, No certifications reimbursement, No cabs, No free lunch, No Free gym, No internet reimbursement, No Parental free insurance, No IntelliJ License, No joining goodies, No t-shirts,caps community events

1.0
Nov 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Industry Duopoly when it comes to external competitors Established brand which allows easy access to all sites Resilient industry largely sheltered from external factors

Cons

Meager pay for level of experience Bonuses permanently cut across the board Cost of benefits jumped over 50% (Union gets theirs for free so that's ok, I'll subsidize them by taking food from my kids I guess) There were no pay adjustments for inflation, standard 2%/yr was kept, lots of people left Union workers got their pay though (change my 'recommend employment' answer to 'hell yes!' if it's for a driver/union job) UPS services now offered directly through ecommerce platforms (Shopify, Etsy, Shipstation, etc.) with rates lower than anything sales can offer and no UPS account needed. It's a matter of time before existing customers discover this and divert. Company expects sales to create value that somehow justifies paying up to 60% more for their shipments; completely delusional. UPS sales is no longer the gatekeeper. This has led to UPS becoming the biggest competitor when trying to land new deals and the pricing floor becoming untenable Career progression virtually zero in the current environment, even if people die, quit, or retire company's line is to simply assign those functions to someone else rather than promote/replace

Viewing 28 - 30 of 36,761 Reviews

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