Does Transport for London pay their employees well?

According to anonymously submitted Glassdoor reviews, Transport for London employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Transport for London. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Transport for London?

76% of Transport for London employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transport for London 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Transport for London?

Project Manager (94) , Customer Service Assistant (38) , Commercial Manager (32) , Customer Service Representative (29) , CSA - Customer Service Associate (28) , Engineer (28) , Customer Service (26) , Assistant Project Manager (21) , Senior Engineer (20) , Assistant Commercial Manager (18) , Project Engineer (17) , Senior Manager (17) , Manager (16) , Analyst (14) , Train Driver (13)

What are the pros of working at Transport for London according to real employee reviews?

"Good benefits and Pension Scheme but hey if you can't get a free underground pass with TFL then who else will u get it with!!" ((in 163 reviews)); "Good work / life balance" ((in 154 reviews)); "Good pension and travel benefits" ((in 102 reviews)); "Great people (some of the best people I've ever had the pleasure of working with)" ((in 93 reviews)); "Good pay and free use of public transport" ((in 92 reviews))

What are the cons of working at Transport for London according to real employee reviews?

"Wake up lots of these problems have been caused by weak and poor Management and HR." ((in 54 reviews)); "no career progression unless you are/have been on a graduate scheme" ((in 45 reviews)); "Senior managers do not care how hard you work." ((in 35 reviews)); "Long hours and stressful at times" ((in 31 reviews)); "Arrogant and dishonest senior management." ((in 29 reviews))

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Transport for London

Transport for London reviews

3.9

76% would recommend to a friend

(1,642 total reviews)

Andrew Lord

68% approve of CEO

53% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.5

Career opportunities

3.2

Senior management

Transport for London has an employee rating of 3.9 out of 5 stars, based on 1,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Transport for London employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Feb 1, 2026

A

Ccustomer service assistant

Recommend

CEO approval

Business Outlook

Pros

Good location and close to home

Cons

Dark sometimes when working underground

4.0

Jan 31, 2026

Decent

Customer service

Recommend

CEO approval

Business Outlook

Pros

you get a lot of support

Cons

can get burdensome sometimes !

4.0

Jan 28, 2026

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good conduct and values all round

Cons

- None of significance come to mind.

Viewing 25 - 27 of 1,642 Reviews

Jobs at Transport for London

Cyber Security Testing Lead

Commercial Manager - P&C Technology

Investment Manager (Places for London)

Pensions Finance Manager

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