Does Transport for London pay their employees well?

According to anonymously submitted Glassdoor reviews, Transport for London employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Transport for London. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Transport for London?

77% of Transport for London employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transport for London 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Transport for London?

Project Manager (94) , Customer Service Assistant (38) , Commercial Manager (32) , Customer Service Representative (29) , CSA - Customer Service Associate (28) , Engineer (28) , Customer Service (26) , Assistant Project Manager (22) , Senior Engineer (20) , Assistant Commercial Manager (19) , Project Engineer (17) , Senior Manager (17) , Manager (16) , Analyst (14) , Train Driver (13)

What are the pros of working at Transport for London according to real employee reviews?

"Good benefits and Pension Scheme but hey if you can't get a free underground pass with TFL then who else will u get it with!!" ((in 164 reviews)); "Good work / life balance" ((in 146 reviews)); "Good pension and semi decent weages" ((in 113 reviews)); "Good pay and free use of public transport" ((in 104 reviews)); "Great people (some of the best people I've ever had the pleasure of working with)" ((in 95 reviews))

What are the cons of working at Transport for London according to real employee reviews?

"Wake up lots of these problems have been caused by weak and poor Management and HR." ((in 54 reviews)); "Slow career progression in some departments Vs other" ((in 44 reviews)); "Long hours and shifts and weather" ((in 31 reviews)); "Incompetent senior management, to difficult to progress if you do not know any one." ((in 31 reviews)); "Senior managers do not care how hard you work." ((in 30 reviews))

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Transport for London

Transport for London reviews

3.9

77% would recommend to a friend

(1,646 total reviews)

Andrew Lord

70% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,646 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Transport for London has an employee rating of 3.9 out of 5 stars, based on 1,646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Transport for London employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Aug 22, 2025

G

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Salary is good and shifts

Cons

sometimes early start for me

3.0

Aug 21, 2025

50/50

Administrator

Recommend

CEO approval

Business Outlook

Pros

Good satisfying work helping London transport. Free travel. Good work life balance

Cons

Pay use to be good but is slowly falling behind. Management slowing changing and seems like it is heading in the wrong direction. No development. The only way to develop is to leave.

4.0

Aug 21, 2025

Mech Eng

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible working and work life balance

Cons

Large organisation and slow processes

Viewing 97 - 99 of 1,646 Reviews

Jobs at Transport for London

Operational Training Officer

Stratford-upon-Avon, England

£40K - £40K /yr

(Employer provided)

View job

Network Operations Coordinator

Senior Facilities Manager

SAP HR Functional Specialist

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Transport for London

Transport for London reviews

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Reviews by job title

G

50/50

Mech Eng

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