Does Transport for London pay their employees well?

According to anonymously submitted Glassdoor reviews, Transport for London employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Transport for London. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Transport for London?

77% of Transport for London employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transport for London 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Transport for London?

Project Manager (94) , Customer Service Assistant (38) , Commercial Manager (32) , Customer Service Representative (29) , CSA - Customer Service Associate (28) , Engineer (28) , Customer Service (26) , Assistant Project Manager (21) , Senior Engineer (20) , Assistant Commercial Manager (19) , Project Engineer (17) , Senior Manager (17) , Manager (16) , Analyst (14) , Train Driver (13)

What are the pros of working at Transport for London according to real employee reviews?

"Work Life Balance is good" ((in 151 reviews)); "Good pension and travel benefits" ((in 110 reviews)); "Great people (some of the best people I've ever had the pleasure of working with)" ((in 95 reviews)); "Good pay and free use of public transport" ((in 92 reviews)); "good salary and pensions" ((in 68 reviews))

What are the cons of working at Transport for London according to real employee reviews?

"Wake up lots of these problems have been caused by weak and poor Management and HR." ((in 59 reviews)); "no career progression unless you are/have been on a graduate scheme" ((in 44 reviews)); "Long hours and stressful at times" ((in 34 reviews)); "Senior managers do not care how hard you work." ((in 30 reviews)); "Incompetent senior management, to difficult to progress if you do not know any one." ((in 29 reviews))

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Transport for London

Transport for London reviews

3.9

77% would recommend to a friend

(1,645 total reviews)

Andrew Lord

70% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,645 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Transport for London has an employee rating of 3.9 out of 5 stars, based on 1,645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Transport for London employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Dec 1, 2025

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good working hours Interesting variety of work

Cons

None that I can think of

5.0

Nov 30, 2025

Great

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

Stable company, great annual leave and salary

Cons

Shifts, safety, abuse from public

5.0

Nov 26, 2025

Customer service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are so many benefits

Cons

There is Flexibility and reasonable adjustment

Viewing 52 - 54 of 1,645 Reviews

Jobs at Transport for London

SHE Business Partner - London Underground Assets

Corporate Fundraising Executive

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Transport for London

Transport for London reviews

Company ratings over time

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Great place to work

Great

Customer service

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