Does Transport for London pay their employees well?

According to anonymously submitted Glassdoor reviews, Transport for London employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Transport for London. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Transport for London?

77% of Transport for London employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transport for London 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Transport for London?

Project Manager (94) , Customer Service Assistant (38) , Commercial Manager (32) , Customer Service Representative (29) , CSA - Customer Service Associate (28) , Engineer (28) , Customer Service (26) , Assistant Project Manager (21) , Senior Engineer (20) , Assistant Commercial Manager (19) , Project Engineer (17) , Senior Manager (17) , Manager (16) , Analyst (14) , Train Driver (13)

What are the pros of working at Transport for London according to real employee reviews?

"Work Life Balance is good" ((in 145 reviews)); "Good pension and semi decent weages" ((in 115 reviews)); "Good pay and free use of public transport" ((in 96 reviews)); "Great people (some of the best people I've ever had the pleasure of working with)" ((in 88 reviews)); "good salary and pensions" ((in 69 reviews))

What are the cons of working at Transport for London according to real employee reviews?

"Wake up lots of these problems have been caused by weak and poor Management and HR." ((in 58 reviews)); "Slow career progression in some departments Vs other" ((in 43 reviews)); "Senior managers do not care how hard you work." ((in 32 reviews)); "Long hours and shifts and weather" ((in 31 reviews)); "Incompetent senior management, to difficult to progress if you do not know any one." ((in 30 reviews))

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Transport for London

Transport for London reviews

3.9

77% would recommend to a friend

(1,645 total reviews)

Andrew Lord

70% approve of CEO

56% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Work/Life balance

3.9

Compensation and benefits

3.8

Culture & values

3.6

Career opportunities

3.2

Senior management

Transport for London has an employee rating of 3.9 out of 5 stars, based on 1,645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Transport for London employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Dec 31, 2025

London Underground

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

Good salary Pay rises Lots of overtime

Cons

Shift work is extremely tiring No time for yourself or wellbeing

4.0

Dec 27, 2025

Good

Project manager

Recommend

CEO approval

Business Outlook

Pros

provides a good work life balance

Cons

sometimes it can feel like youre left out of big decisions happening in the company that affect you

3.0

Dec 15, 2025

Good benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Travel discount and pension scheme

Cons

Management can be a little old schooled

Viewing 43 - 45 of 1,645 Reviews

Jobs at Transport for London

Duty Manager - Dial A Ride

Operational Training Officer

Stratford-upon-Avon, England

Stratford-upon-Avon, England

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Transport for London

Transport for London reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

London Underground

Good

Good benefits

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