TransPerfect reviews

3.0

40% would recommend to a friend

(2,857 total reviews)

Phil Shawe

44% approve of CEO

33% positive business outlook

TransPerfect has an employee rating of 3.0 out of 5 stars, based on 2,857 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TransPerfect employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jul 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Coming out of university my family were convinced that I would not be able to make it in the corporate world as someone from an ethnic minority due to how "prejudice" the city was. They said it would be impossible to find a job that I liked and to get paid well for it, and to this day I am happy to keep reminding them how wrong they were. I joined TPT in the most junior sales role that they had and have spent the last 6 plus years progressing purely based on my own merits. Age, colour, gender or popularity have never been a factor I have had to worry about, it pretty much comes down to those who have the passion to succeed and ensure their working habits reflect this do well here. It says what it is on the tin, if you are in a sales oriented role expect to be focusing all of your time on business development and then once you start bringing in clients juggling your time between growing accounts, bringing in new accounts and most importantly keeping existing clients happy. If it is more account management focused there is a lot more administrative work involvedduring project management to make sure we deliver quality and cut out the opportunity for human error, with the challenge then being making sure you find time to grow accounts and make the next step in your career path. One of the biggest pros are the people I work with, I have lived with some of them, I go on holidays with them and I made some of my best friends for life at the company.

Cons

This is not a job to be bad or even average at. My biggest challenge stems from me being pretty average at organisation which means I spend more time doing things that some of my peers manage to get done in the normal working day. This is not a job you will be successful at overnight and it requires you to be willing to invest the time and knowingthat everyone progresses at different speeds. It took me 11 months toreally "get" what we did, and another 2 years to become what I consider to be "good" and every day you are learning something new, it is not a job you can rest on your laurels as there is always a strive to be better. This is not a job for someone who wants to work 9-5 as our clients demand more of us than that, we focus on WOWing them with our level of support and responsiveness and that is how we differentiate ourselves from everyone else out there.

1.0
Jul 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Good Travel Some Collegues Were Cool Going out at Sales Conferences was fun

Cons

Everything. 1. Hired as a sales person but had no time to do any sales all positions are essentially admin positions. 2. The hours are ridiculous and should be illegal sometimes forced into working until 8pm at night and if you didn't you weren't commited enough to you work 3. Wasn't told about the Draw until after I had been working quite a while. It's essentially a system whereby you pay back your salary before you make any commission. So if you make 8 % comm on every sale and your basic is € 40k per annum you have to make over € 500k in sales before you get any commission. Needless to say thats a huge number most people don't achieve so make sure you're happy with the basic. 4. Forced travel and unnecessarily long and tiring training. I had to live for weeks in different countries training with often unprepared people for excessively long periods with no breaks. Ended up taking 8 panadols a day just make it through. 5. LETTERING ! They wont explain this to you until after your hired but you have to stuff envelopes - first you have to find people to mail up to 1000 a week so you search and find these people then you have to find their addresses and input into a data system. then every week you have to print lettrers and envelopes and stuff them and post them. Completely absurd 6. EOD !!! End of Days Every day you have to send an e-mail to EVERYONE i the company telling them what you did that was meaningful and they have to be detailed 7. Ridiculously confusing systems. For every job you create you have to send all these complicated mails with their own language TP 500 wc 1300 12/03/2011 8am tyh llj 20000 in the heading and if you get one thing wrong your in trouble. this has to be reiterated in your mail and in numerous other places. 8. Unfair management - I overheard managers been told to keep new staff past 7pm to teach them a lesson ?!?! All in all they work their staff to the bone and take complete advantage. They lie and are underhanded and know a number of staff that had to seek psychiatric assistance after leaving due to stress, anxiety and panic attacks.

1.0
Jun 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Nice view from the 38th floor. Young work environment. Company-sponsored dinners and happy hours. A reliable paycheck/Health insurance

Cons

12+ hour work days with no overtime! -Managers are well aware that the workload they are handing out could not potentially be accomplished in 8 hours, especially for new people who don't have any connections. The office is also severely understaffed because of the incredibly high turnover rate. Taking a lunch is impossible. I calculated that if I had been working at an hourly rate with overtime, my pay rate would be less than $12/hour. What a joke!! This shouldn't be acceptable for anyone with a college degree. Non-transferrable skills. -the "experience" mentioned in other reviews is simply having an office job to put on your resume. The project coordinator position is all about sending out mass e-mails to find linguists who are willing to work for bottom dollar in a very short amount of time. Most transactions between PCs and linguists occur with very little professionalism, which would not fly at almost any other work place. There is little to no thinking in this job- just processing and meeting an overload of insanely tight deadlines. Poor training/Treated with disrespect -I spent the first 2 weeks I was there doing nothing but watching boring powerpoint presentations! There are over 100 power point presentations to watch and do a quiz that would ask for very specific information. These presentations usually took 45 min. each. They've got to be insane if they actually think this is effective in training anyone. When I actually started doing work, the amount of micro-managing was beyond belief. They expect you to ask a manager for approval with basically every click of the mouse. However, my trainer was always busy and seemed to get ticked off everytime I asked her to come over, but if I sent an e-mail or clicked a button without her, she would become infuriated. If I made a mistake she would point it out to me with absolute disprespect and intolerance. One of my coworkers actually told me she wouldn't speak to a dog the way the trainer addressed me!! Unhappy employees/Dismal workplace A lot of other reviews seem to convey an image of a fun environment with lots of smart young people that just have to work long hours. Some even say that their are rewards for "hard" work. The truth: There is absolutely no time for fun conversation or teamwork throughout the day. You are glued to your computer for 12 plus hours- processing projects and managing deadlines; there is no comraderie or socializing at all during office hours. Managers would come down HARD on mistakes- leaving employees who just worked 20 hours of unpaid overtime to the point of tears, with absolutely no thanks.

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