TransPerfect reviews

3.0

40% would recommend to a friend

(2,860 total reviews)

Phil Shawe

44% approve of CEO

32% positive business outlook

TransPerfect has an employee rating of 3.0 out of 5 stars, based on 2,860 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TransPerfect employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Apr 29, 2021
Recommend
CEO approval
Business Outlook

Pros

The company as a whole will expose you to the world of localization and new technologies and equip you with great tools to understand the industry.

Cons

Terrible pay. They hire fresh grads and control, micro-manage them and do not work on their professional development. Their diversity and inclusion efforts are NULL. My department specifically had no cultural understanding nor appreciation, there was a lot of micro-management from my direct manager, nobody spoke a second language in the entire team (WE ARE A TRANSLATION COMPANY). When I asked to leave in June 2020 for a half day for a BLM/Juneteenth Protest, my direct manager gave me a guilt trip and said that we are busy and we needed to work and completely dismissed the fact that I needed some time to support my community for my own mental health and my actual performance to be better. This is very BAD for a manager to be completely oblivious to events that effect employees in the workplace. I was very disappointed with her reply. Never has my direct manager ever checked up on me to see my evaluation on my process and my growth in the company so I can have a track and a career in my department. she always wanted me to put me under her control and not allow me to grow. Everytime I ask to have a meeting regarding professional development and where I can improve and where my skills will be at better use, my direct manager would always put me back into the box of "this is what the job is and this is how we do things". Every single person who left that department had the same opinion about the management style. I also remember one time my direct manager telling me to enhance my grammar and my punctuation, knowing that English is not my first language, also while throwing excessive workload on us and not carrying for our work/life balance.

avatar
TransPerfect Response
5y
Hello, we are sorry to hear about your unpleasant experience at TransPerfect. We strive to create a supportive and encouraging workplace environment for current and prospective employees. We are disappointed to see that this was not the case for you. Please contact glassdoor_feedback@transperfect.com if you’d like to further voice your experience. We are always open to hearing about how we can improve our processes and foster continued growth.
1.0
May 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Hard to find some... Ah yes, some really nice coworkers Interesting content to work with

Cons

(New) Unrealistic targets for production teams, project managers overworked all the time, it's disgraceful. Micromanagement is hot here and you need to send a very neat End of Day spreadsheet. Managers should look up the word 'manager' in the dictionary and not roll their eyes when an employee has questions regarding their furlough on Webex. It's basic rude and unprofessional. Team Leads should look up the words 'lead', 'people skills' and 'engage'. I mean, why are you doing what you're doing? Who promoted you? Have I mentioned the ridiculously low pay? No raises and bonuses are frozen Furloughing across the Production team means that both old and new GOOD talent won't stick around and are probably lost forever. Well done! Toxic and manipulative company culture that makes me really sorry for not having taken these reviews seriously when I applied to work here. They're great at hiring the worst external linguists, it really is something remarkable! This is easily explained by the extremely low rates they're offered combined with the lack of knowledge on specific terminology. Hypocrite and fake environment using Skype emojis - oh puh-lease.

1.0
Jan 6, 2020

Toxic Culture

Recommend
CEO approval
Business Outlook

Pros

- Can't put it better than one reviewer has previously - "there are some good fish in the shark pool". Most friendships stem from mutual job dissatisfaction. - If you can stomach a year at the London office you will learn a lot and be in a good position for a pay rise in a new job at another company. However you will have to unlearn some bad habits.

Cons

- The company culture is one of mutual mistrust. You will feel like all calls you make and emails you send to clients + colleagues are watched by a senior manager. School for adults. - Departments are pitted against each other, no sense of working towards a common goal. - "Sink or swim" mentality with little opportunity for training. - Bullying over email and Skype especially common within the Client Services dept. Everyone in the London office knows this is the case but does nothing about it, since the revenue keeps flowing and it's not their problem. - Chronic overworking: stress, tears and burnout are common. Notoriously high turnover - if you stay a year it is an achievement. No time to take lunch breaks without being made to feel guilty about it. Most people just eat at their desk. - Working until midnight the night before going on holiday to finish a handover is the norm in the Client Services dept. If something has gone wrong on a project when you are away, it is not uncommon to be pulled into a meeting room and interrogated upon your return. - Unsustainable email culture: almost all communication (internal + external) is done over email. Expect 100s of emails on a daily basis, growing to the 1000s if you have not done any inbox admin during a 2 week holiday. As a result, Outlook will probably have broken and you will spend your first day back shifting emails into a location on the company server whilst trying to manage accounts/projects that have changed beyond recognition whilst you have been away. - Low pay. Starting salary for a graduate is 25k base - the accounts they manage are no less challenging. - The issues listed above are not new in the London office. Nothing will ever change - the same processes have been in place for years.

Viewing 157 - 159 of 2,860 Reviews

Glassdoor has 4,283 TransPerfect reviews submitted anonymously by TransPerfect employees. Read employee reviews and ratings on Glassdoor to decide if TransPerfect is right for you.