TransPerfect reviews

3.0

40% would recommend to a friend

(2,860 total reviews)

Phil Shawe

44% approve of CEO

33% positive business outlook

TransPerfect has an employee rating of 3.0 out of 5 stars, based on 2,860 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TransPerfect employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jan 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Opportunity to collaborate with an array of linguists

Cons

Childish team leader who feels the need to be patronising. Poor overall management. A lot of arrogance amongst colleagues who have been there for a long time. Offering unethical rates to linguists. Huge workload, long working hours, with no compensation.

1.0
Oct 23, 2016

Don't work here!

Recommend
CEO approval
Business Outlook

Pros

-I made some lifelong friends during my time at TransPerfect. -Lots of hands on business experience. Good way to get your foot in the door coming right out of college.

Cons

Despite the positives that I listed above, my experience as an employee at TransPerfect was a nightmare. For starters, the compensation plan is a complete joke. Granted it was my first job out of college and is an entry level position (account manager), but I was barely scraping by in a position that usually earns around $20k more than what I was offered. The absurd part of it is that I was in a sales role where there wasn't any sort of commission plan. Anybody who I've told that to outside of the company has said that they've never heard of such a thing. How do you motivate your salespeople to sell if there's no commission plan? People in upper management will tell you that the incentive is in promotion to account executive, and that most account managers will be able to earn the promotion within 6-12 months. However, even with the promotion you only earn a slight increase in your base salary (from $40k to $45k...if you're lucky) and your commission plan is only around 2% of each proactive sale that you make...again, that's if you're lucky. I've heard of account executives earning only .25% commission. On top of everything else you have a toxic work environment. Upper management is abysmal. My manager picked on me for no reason and made me feel like I was constantly on the verge of being fired. Take note, too, that I was one of the top performers in the office, yet there were people below me who couldn't meet their numbers that my manager absolutely loved. For whatever reason it was personal to him. The worst part about it is that particular attitude is extremely pervasive throughout the entire upper management team. It's a culture of entitlement and is totally unprofessional. The worst part is that everything I've said is only the tip of the iceberg. I could go on for hours. I'm thankful for the opportunity that I was given directly out of college, but there are definitely better options at other companies. I managed only 10 months there and half of my time was spent looking for another job so that I could get out. Avoid TransPerfect at all costs.

2.0
May 19, 2016
Recommend
CEO approval
Business Outlook

Pros

They actually pay you, not a scam. There is a person in charge of quality control and they randomly monitor your calls, letting you know what you're doing wrong or right.

Cons

The salary is low and unfair in a profession that requires full proficiency in two languages and compliance with codes of ethics and professional standards. There are no benefits whatsoever. No Work from Home jobs anymore. They require you to commute to their call center in Downtown Atlanta, no parking spaces available for employees. So for a job that pays $13.25 you need to commute to Atlanta, pay a parking space or bus fare. The math just doesn't add up. No career opportunities, just be an interpreter. No training opportunities, they do not invest in their employee's improvement. What culture? What values?

Viewing 118 - 120 of 2,860 Reviews

Glassdoor has 4,282 TransPerfect reviews submitted anonymously by TransPerfect employees. Read employee reviews and ratings on Glassdoor to decide if TransPerfect is right for you.