Is TransPerfect a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TransPerfect have rated their employer with 3.2 out of 5 stars in 154 Glassdoor reviews. This is a higher than average score with the overall rating of TransPerfect employees being 3.0 out of 5 stars. Search open Client Support Associate Jobs at TransPerfect now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TransPerfect .

Does TransPerfect pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TransPerfect with 2.8 out of 5 stars based on 154 anonymously submitted employee reviews. This is 15.4% better than the company average rating for salary and benefits. Find out more about Client Support Associate salaries and benefits at TransPerfect .

How happy are Client Support Associate professionals working at TransPerfect?

20% of Client Support Associate employees at TransPerfect would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Client Support Associate professionals have also rated TransPerfect with a 2.9 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.1 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at TransPerfect?

Project Manager (435) , Project Coordinator (390) , Account Manager (149) , Account Executive (109) , Freelance Translator (106) , Translator (98) , Language Data Analyst (83) , Interpreter (78) , Senior Project Manager (59) , Language Data Annotator (58) , Interpreter/Translator (40) , Spanish Interpreter (38) , Team Lead (33) , Transcriptionist (33) , Sales (32)

What are the pros of working at TransPerfect according to real employee reviews?

"Great people to work with and you get to learn a tons formt he job that we do" ((in 210 reviews)); "some colleagues are nice and you learn what it is like to be in the corporate company with little (no) benefits" ((in 130 reviews)); "The culture is great and you get to sell a wide variety of serves to all types of clients" ((in 85 reviews)); "Work from home, good pto, vto," ((in 58 reviews)); "The job location is good as the office is situated in the heart of city." ((in 40 reviews))

What are the cons of working at TransPerfect according to real employee reviews?

"Low pay and unorganized" ((in 287 reviews)); "Low salary and push for majority of compensation at senior level to be in form of bonus" ((in 266 reviews)); "cause/improvement plan for any mistake you made to your direct manager and above managers." ((in 113 reviews)); "LONG hours you will NOT be only working 42 hours which is LONG already up to 52" ((in 96 reviews)); "There is no work life balance because they expect work to be your life but you don't get paid for it." ((in 79 reviews))

Skip to content Skip to footer

Notifications

TransPerfect

TransPerfect Client Support Associate reviews

Compare reviews

3.2

20% would recommend to a friend

(154 total reviews)

Phil Shawe

52% approve of CEO

10% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

Client Support Associate employees have rated TransPerfect with 3.2 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. TransPerfect is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

154 reviews

3.0

Nov 29, 2012

It was okay for awhile...

Account manager

Recommend

CEO approval

Business Outlook

Pros

Young culture Opportunities to meet clients Fun Sales Meet Up Events

Cons

Super high turnover Don't value employees Broken promises

3.0

Jul 31, 2012

Great company with a ton of responsibility and room for growth.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Client Services department has a great management team and great group to work with in any office.

Cons

Work/Life balance not the best, but beggers can't be choosers! Work hard / play hard

1.0

Dec 11, 2011

physically and emotionally painful

Account manager

Recommend

CEO approval

Business Outlook

Pros

Young, smart, amiable coworkers. A degree of independence for which to conduct your client relationships. get to interact with coworkers and clients from across the globe.

Cons

Overworked and underpaid is "de rigueur" at Translations.com The sales staff is bloated, whereas CS, Production and Engineering struggle to leave the office at a decent hour. This fosters an environment of sullen, defeated employees. "Bonus" package is wipe-your-ass money. The "work" consists of consistantly smoothing things over with clients who are increasingly upset with translation errors, quality issues, delivery issues, etc, etc. Management is dysfunctional and unsupportive, and will most likely project their own issues, instead of being a source of constructive criticism and positive feedback.

Viewing 151 - 153 of 154 Reviews

Top companies for "Compensation and Benefits" near you

Deloitte

3.5★Compensation & Benefits

KPMG

3.6★Compensation & Benefits

McKinsey & Company

4.3★Compensation & Benefits

Boston Consulting Group

4.4★Compensation & Benefits

Jobs at TransPerfect

Account Growth Specialist (Buenos Aires)

Experienced German-English Interpreter Independent Contractor

Trabajo desde casa

View job

Digital Project Manager

View all Client Support Associate Jobs

TransPerfect reviews FAQs

TransPerfect reviews TransPerfect Client Support Associate reviews

TransPerfect

TransPerfect Client Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It was okay for awhile...

Great company with a ton of responsibility and room for growth.

physically and emotionally painful

Top companies for "Compensation and Benefits" near you

Jobs at TransPerfect

TransPerfect reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at TransPerfect

TransPerfect reviews FAQs