Is TransPerfect a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TransPerfect have rated their employer with 3.2 out of 5 stars in 154 Glassdoor reviews. This is a higher than average score with the overall rating of TransPerfect employees being 3.0 out of 5 stars. Search open Client Support Associate Jobs at TransPerfect now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TransPerfect .

Does TransPerfect pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TransPerfect with 2.8 out of 5 stars based on 154 anonymously submitted employee reviews. This is 15.4% better than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at TransPerfect.

How happy are Client Support Associate professionals working at TransPerfect?

20% of Client Support Associate employees at TransPerfect would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Client Support Associate professionals have also rated TransPerfect with a 2.9 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.1 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at TransPerfect?

Project Manager (434) , Project Coordinator (391) , Account Manager (149) , Account Executive (109) , Freelance Translator (106) , Translator (98) , Language Data Analyst (83) , Interpreter (78) , Senior Project Manager (59) , Language Data Annotator (58) , Interpreter/Translator (40) , Spanish Interpreter (38) , Team Lead (33) , Transcriptionist (33) , Sales (32)

What are the pros of working at TransPerfect according to real employee reviews?

"Great people to work with and you get to learn a tons formt he job that we do" ((in 212 reviews)); "some colleagues are nice and you learn what it is like to be in the corporate company with little (no) benefits" ((in 119 reviews)); "The culture is great and you get to sell a wide variety of serves to all types of clients" ((in 80 reviews)); "Flexible hours and can work from home" ((in 69 reviews)); "It's a great opportunity to learn many skills and learn about different industries." ((in 40 reviews))

What are the cons of working at TransPerfect according to real employee reviews?

"Low pay and unorganized" ((in 302 reviews)); "Low salaries which are not considered on an individual basis (taking into account individuals' effort and input) but standard for everyone in a certain band." ((in 260 reviews)); "cause/improvement plan for any mistake you made to your direct manager and above managers." ((in 115 reviews)); "LONG hours you will NOT be only working 42 hours which is LONG already up to 52" ((in 93 reviews)); "There is no work life balance because they expect work to be your life but you don't get paid for it." ((in 82 reviews))

TransPerfect Client Support Associate reviews

3.2

20% would recommend to a friend

(154 total reviews)

Phil Shawe

52% approve of CEO

10% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (154 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Associate employees have rated TransPerfect with 3.2 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. TransPerfect is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

154 reviews

3.0

May 2, 2022

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Laid back not too hard of project

Cons

Rude management had played favorites

1.0

Apr 14, 2022

Not worth it

Account manager

Recommend

CEO approval

Business Outlook

Pros

- You receive good from manager

Cons

- Underpaid - Long hours - Very micromanaged - Not a good work life balance - People only value you if you bring in opportunities

TransPerfect Response

4y

Hi, we are sorry to hear about your unpleasant experience at TransPerfect. We strive to create a supportive and encouraging workplace environment for current and prospective employees. We are disappointed to see that this was not the case for you. Please contact glassdoor_feedback@transperfect.com if you’d like to further voice your experience. We are always open to hearing about how we can improve our processes and foster continued growth. Raina Whitfield Director, Talent Management

1.0

Apr 11, 2022

Micromanaged, Overworked us, Little pay, Poor career development

Account manager

Recommend

CEO approval

Business Outlook

Pros

Nice location, that's it really

Cons

The overworked us and underpaid us, and I wonder if they hire post grads as it is easier to take advantage of them. They also did not provide the career progression that was promised. I have medical issues and was made to fee like this made me less able. Poor training where we are taught over training videos and not allowed the space to learn in practice. No work and life balance and no opportunities to know colleagues as there is no social life within the company.

TransPerfect Response

4y

Hi, we are sorry to hear about your unpleasant experience at TransPerfect. We strive to create a supportive and encouraging workplace environment for current and prospective employees. We are disappointed to see that this was not the case for you. Please contact glassdoor_feedback@transperfect.com if you’d like to further voice your experience. We are always open to hearing about how we can improve our processes and foster continued growth. Raina Whitfield Director, Talent Management

Viewing 85 - 87 of 154 Reviews

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TransPerfect Client Support Associate reviews

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Reviews by job title

CSR

Not worth it

Micromanaged, Overworked us, Little pay, Poor career development

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