TransPerfect Client Support Associate reviews

3.2

20% would recommend to a friend

(154 total reviews)

Phil Shawe

52% approve of CEO

10% positive business outlook

Client Support Associate employees have rated TransPerfect with 3.2 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. TransPerfect is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

154 reviews
2.0
Jul 18, 2022

N/A

Recommend
CEO approval
Business Outlook

Pros

n/a great training session for sales

Cons

stressful for person that are not ambitious and salesy

avatar
TransPerfect Response
3y
Average Reviews: Hi, thank you for your feedback, we are constantly working to improve our policies, processes and experiences for current and prospective employees alike. Please feel free to reach out to us at glassdoor_feedback@transperfect.com if you’d like to discuss further your experience, we appreciate your time and look forward to hearing from you. TransPerfect Talent Management
1.0
Jul 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Its a Mon-friday schedule job

Cons

So many to list just know they micro manage and you are being watched always. You cannot move up in this company

avatar
TransPerfect Response
3y
Hi, we are sorry to hear about your unpleasant experience at TransPerfect. We strive to create a supportive and encouraging workplace environment for current and prospective employees. We are disappointed to see that this was not the case for you. Please contact glassdoor_feedback@transperfect.com if you’d like to further voice your experience. We are always open to hearing about how we can improve our processes and foster continued growth. Raina Whitfield Director, Talent Management
1.0
Jun 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Some really nice and hardworking colleagues. I am not sure what are they doing there...

Cons

There are SO SO many things that are wrong with this company that I don't know from where to begin....Systems and tools from the 90s, complete lack of innovation and investment in people, no benefits, no company culture, incompetent management and zero contingency planning for when people are out or sick! I had a colleague working from home while having really bad COVID because many people were out this respective week - a pretty suable matter in my opinion! Instead of being offered a day or two to recover properly, nothing of the sort even occurs to management as workload is significant. I would have complained to HR if I thought that they would actually care and do something about it but from what I've seen, they don't or their hands are simply tight. Upper management from what I've seen are folks that have mostly been with the company forever and often have not had a different work experience with another company or anything, which further adds up to a totally toxic, unprofessional and incompetent environment. It seems a common and also acceptable practice to talk bad about the performance and demeanour of past and present employees in team meetings..So unprofessional and an absolute no-go!

avatar
TransPerfect Response
3y
Hi, we are sorry to hear about your unpleasant experience at TransPerfect. We strive to create a supportive and encouraging workplace environment for current and prospective employees. We are disappointed to see that this was not the case for you. Please contact glassdoor_feedback@transperfect.com if you’d like to further voice your experience. We are always open to hearing about how we can improve our processes and foster continued growth. Raina Whitfield Director, Talent Management
Viewing 76 - 78 of 154 Reviews

Glassdoor has 4,287 TransPerfect reviews submitted anonymously by TransPerfect employees. Read employee reviews and ratings on Glassdoor to decide if TransPerfect is right for you.