Pros
They're in the past... The offer benefits just like everyone else. Used to be able to get help from HR but not anymore.
Cons
Literally sat in meetings in February. Was told that we're getting back to the basics. Everyone was thrilled for 5 minutes. Then they introduced the 4dx strategy. Let me tell ya... I thought micromanaging couldn't get worse. In the same meeting we were told "this is all we will implement this year. We are not going to put anything further on your shoulders." Not 5 months later we have another meeting to discuss a new Workforce Optimization (WFO) plan. This plan was thought of by a consultant firm. It is very clear the consultants have never worked in an auto repair facility. To sum up WFO... Generate more productivity and profitability with less manpower. I wish I was making this stuff up. When it was stressed to our corporate staff at great lengths that this will hurt our business and lower car count - they didn't listen. Now the company is down in car count, and it's because salesmen and women are not good at saying yes to the customer. Now we have a fast finish for 2018 that involves more micromanaging because it's the store level teammates fault. Prepare to miss family engagements and question your morals. Because the new model is to maximize what you can out of customers VS providing trustworthy advice. HR is a total disaster. Can't get help from anyone. Everything (including our banking) is done now out of the country by those who don't speak English.