Thoughtworks reviews

4.0

79% would recommend to a friend

(4,645 total reviews)
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Mike Sutcliff

79% approve of CEO

57% positive business outlook

Thoughtworks has an employee rating of 4.0 out of 5 stars, based on 4,645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thoughtworks employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
4.0
Mar 5, 2017
Recommend
CEO approval
Business Outlook

Pros

It is the best in all the things you read on job descriptions, on culture, the nice office, the people - for the most part all of that is true Smartest people I have worked with Highest percentage of smart and passionate people on teams vs people coasting and just doing a job Lowest percentage of political people who take credit off of other people's work Visit global offices worldwide, to do client work and other co-workers Opportunities to work abroad on long term assignments, especially when there is demand Steep learning curve, if you can do it you will go far Yes client projects are hard but you need that to be challenged, and it's the same in consulting firms everywhere Flat hierarchy appearance means you can reach all the way to executives in an email and they will respond to you personally

Cons

Work/life balance It is there if you make it so, by doing the minimum 40-45 hours and turn a blind eye to everything else: fly Sunday night, be home by Thursday evening; it's fine because no-one dings you in reviews for min work anyway If you want to do more than consulting at client, say for local community or feel like you are part of TW, you have to work in the evenings, come into the office on Fridays, take calls with your local DevOps/Security/Social/Office Events, and yes all that's outside of your client hours thank you very much for your free donations, but good luck using that for a promotion because it's not guaranteed Performance reviews are largely behind closed doors: despite the work, long hours, good reviews from projects and your co-workers, management still didn't really take those into account and give you a raise or a promotion. You might tolerate it if you are fresh outta college and think you'll do better next time, but this is very insulting and a real tough pill to swallow professionally, when you're there for 7/8 years Local work efforts have more or less been failing - more people are leaving to join local companies, the work in the office now is no longer interesting Learning/talent management No real learning and development if you are not a programmer/tech role, biggest hypocrite aspect in the company Ad hoc learning is no way to learn or a long term investment for smart people Rivalry between new roles and groups have made attrition really high, no real career paths The new global leadership programs are a joke distraction to real learning; just more shiny toys to go travel and meet with each other wasting revenue generated by billable dollars that's already hard to come by To attract more techies, there are lots of efforts to do technical things like events and initiatives, BUT if you are not a programmer, none of this is really open to you Not all technologists are considered technologists: they have a nice campaign but it's another shiny toy to get into the junior/associate consultant program; it's not for experienced people, if you are attracted by the culture and the identity then you better be prepared to learn by yourself and find your own career path because you will not get the serious support by your sponsor/mentor/office/management Vibe Many senior people leaving, which drops overall experience level by a bunch Many many data scientist, business, retail, vertical domain experienced folks have left because they don't know what to do to progress or how to staff specialist No one is telling these 15+ to 20+ year experience principal specialist hires they should learn to work with the rest of TW consultants in an integrated way; they get frustrated by isolated expertise and yet new ideas get rejected by the population, then leave the company which is a waste of $$ and ton of industry experience and waste of time for everyone Travel is not the hardest thing, but travel will drag all other things down, just remember that If you're a long-timer, pay will not be comparable to new hires: they will be hired at higher rates than you with similar or less than your TW experience, swallow your pride Been talking to a lot of long-timers and the same kinds of frustration is reaching boiling point New people with almost no experience and track record are being favorited as the new faces; market and leadership positions, when they are still finding their way; promote everyone to Lead when they've only got 3-5 years' experience, what a slap in the face for the rest of us, we could not even get to Senior when we had 5 years' exp You see the revolving door of resume hoarders who will stay for 2 years, then they leave and join other companies with a huge salary hike; you question why you are staying here on below market salaries and same kinds of work Some people clearly should not be in the company because of work or performance issues, do very little work, cause mayhem to teams on client projects; management does not like to pull the trigger sooner and do the right thing It's not what you know, it's who you know. Diversity is not applied to everyone unfortunately, gender diversity in entry-level is kinda there (easiest to fix), but when you see senior levels or higher positions it's mostly same circles, people who have been here for 20 years and they basically have all the say and are friends with each other so if you're not in those circles you are pretty much an outsider. Mostly men; women leadership are in management or ops, and not engineering side.

1.0
Aug 11, 2015
Recommend
CEO approval
Business Outlook

Pros

1. The people ThoughtWorks has managed to retain from its past are brilliant. 2. There are still some social projects which are actually doing good work, but their staffing is still dominated by the business side. 3. It still focusses on training and coaching people 4. They have reduced their hiring bar and specially for graduates, and increased their initial training time from 1 month to 3 months. This is also a con more on it later. I believe in coaching and teaching over judging and casting people off.

Cons

ThoughtWorks in India because of the management has just become an ODC. If you take ThoughtWorks Bangalore office, you will find big projects with their own ODC access taking up the entire floor. Its not different from many other companies but at one point it used to be different. I receive about 1 exit email a day, these are good, really good old ThoughtWorkers leaving the company. The management hasn't been able to retain anyone, because even though the pay is less people stuck around because the work and the environment were amazing. But now with ThoughtWorks taking in only the biggest projects from big companies which significantly invade your culture the work has become pretty terrible leading to people leaving which also means the culture is going away. ThoughtWorks needs to hire a lot of people so they reduced their hiring bars and also for grads they significantly reduced their hiring bars and switched from 1 month TW-University to 3 months of TW-University. Where I think this is nice because training/coaching people is always awesome, but that was not the intention behind this, the intention was solely to hire more people quickly to bulk staff them into the gigantic projects. The management is smart enough to know how to retain people and what the people want, but since the management itself has become greedy seeing big projects and stability, they have essentially transformed the company into something which the long term TWers hate. They only see numbers now as opposed to where the management was able to acknowledge employees as human beings. On top of that they claim to be employee friendly, but compared to the past the management is nowhere close to employee friendly has become a complete hypocrite. I will be resigning soon.

1.0
Feb 8, 2016
Recommend
CEO approval
Business Outlook

Pros

There are a lot of smart people here, and the hallway conversations are generally enlightening and interesting.

Cons

Where do I begin? The company has a focus on hiring very young and "growing their own", and there is a lack of trust for experienced personnel who did not gain all their experience in-house. The dedication to a "flat" management structure borders on parody and frequently results in emotional decisions that make the culture seem a lot like high school, with popularity playing a large role in assignments rather than client service. (I was literally told that socializing more within the company would help my prospects for getting plum assignments -- at this point I had depth of experience that many of the 'in house' talent did not). While I shared many of the political viewpoints which were touted as company goals, I did not feel comfortable with the openly dismissive treatment towards those who did not, and in some instances the lack of life experience of the majority of the staff was on display. The maturity level of the organization seems lacking, and, oddly for an organization that prides itself on using intelligence testing and other such hard metrics in their hiring process, politics reigned supreme, even thicker than I have seen at partnership based firms where everyone is kissing up to try to become partners. Lastly, their stated goal of increasing "diversity" in the field seems to supersede the idea of, for example, creating a welcoming space for persons who may not share their political viewpoint or who may have a different experience. This leads to a very un-agile workplace, ironically, where towing the company line is more important than fomenting discussion, even when facts and data disprove the majority opinion. Oh, and yeah, for the privilege of feeling part of the collective, you can be underpaid - I earned 25% more working elsewhere, but was told the terrific lifestyle and benefits would more than make up for that.

Viewing 10 - 12 of 4,645 Reviews

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