Thomson Reuters reviews

3.9

76% would recommend to a friend

(14,528 total reviews)
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Steve Hasker

83% approve of CEO

69% positive business outlook

Thomson Reuters has an employee rating of 3.9 out of 5 stars, based on 14,528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thomson Reuters employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

15K reviews
2.0
Sep 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Money to pay bills and the benefits are decent.

Cons

The company expects salaried employees to work overtime without pay, but this is not disclosed during the hiring process. On the other hand, contract and hourly paid employees are kept to the 40 hour week with overtime kept to a minimum. It is a very lopsided arrangement with the salaried employees taking home less per hour, as well as, creating a disproportionate work/life balance. New hires are paid more than present employees for doing the same job. Pay increases are kept to a minimum for most, so the pay scale for existing employees never catches up to the new hires. The longer you stay, the wider the financial gap between you and the new recruits. Nepotism abounds at Thomson. Only a select few are recognized or rewarded for their achievements. Many of these people get recognized for the same work other people do; however they are favored by management, so they receive the recognition while the others go unnoticed. These same management favored people also get promoted into management positions. Those who get promoted are not necessarily the best qualified. Some managers (not all) lack management skills but brown nose their way up the ladder. Some use mental abuse tactics to keep the employees in line by eroding their self esteem. In addition, it is hard to remove these managers because upper management sometimes blames the subordinate employees for the shortcoming of the manager. Also, some employees are allowed to bump themselves up more than one level in the organization while others are told they cannot. Be careful what job you enter into the company with. Many of the positions will leave you with no outside marketable skills because a lot of the skills you acquire on the job are Thomson Reuters proprietary skills. When employees hire in management tells them that there are many opportunities for lateral and upward moves; however changing job types within the organization are virtually non existent. You quickly become directly associated with the title and job you start with. As for advancement opportunities, you are allowed to try out for any position within the organization; however your efforts are often futile because the hiring decisions are often made before the interview process. Sometimes you get lucky and over come the odds but that is not the norm.

4.0
Sep 11, 2008
Recommend
CEO approval
Business Outlook

Pros

They do truely walk the talk when it comes to work-life balance. The work atmosphere in the entire company is very respectful of your personal life. It is a fun and congenial place to work. Specifically for women, there is a lot of support and policies to ensure that they dont miss out on their career just because of personal needs.

Cons

Technology - wise, they are behind the times. Especially within some organizations within the thomson reuters umbrella, it is very difficult to improve ones technical skills. management is slow to recognize the need for change, and even when they do change, are quick to fall back on old habits in the face of challenging situations.

4.0
Sep 10, 2008
Recommend
CEO approval
Business Outlook

Pros

The people are great. I've never worked in a sales environment that was so positive and my teammates are all really helpful. It's not your typical cut-throat sales model where the person sitting next to you is trying to take your deals. Instead they are willing to offer up assistance which is extremely helpful (especially for new hires). A healthy work/life balance is strongly encouraged by management which has lead to good morale and people at all levels are treated with fairness and respect. It today’s shaky economy, it's definitely a good place to work and one I would recommend to others.

Cons

The company is getting so large so quickly that some of the basic core values are sometimes overlooked. Merging all the smaller companies together has been extremely bumpy for employees and ever more so for customers. For example, the customer service department is seriously understaffed which makes things difficult for everyone; especially customers. The internal communication from Senior Management is decent but the inter-departmental communication definitely needs some improvement. There are times when a simple task takes on a higher degree of difficulty simply because the right hand doesn't know what the left hand is doing. It's a known issue that's the company is working very hard to remedy.

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