The Home Depot reviews

3.7

68% would recommend to a friend

(55,783 total reviews)
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Ted Decker

66% approve of CEO

60% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

56K reviews
3.0
Sep 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Home Depot is a big company. As a result, there are plenty of things to learn and people to learn from. There are a good number of employees who have been around 15 plus years and saw the "glory" years of what home depot was and possibly could be again. Those people are great to learn retailing from and talk to about how a company on its way up operates. Recently, Home Depot has been trying harder to hire well.

Cons

Bob Nardelli all but ruined the company. Frank Blake (the new CEO of about a year and a half) is doing his best to undo all the morale killing that was done under the Nardelli regime. The company is hopelessly behind in IT systems which make it that much harder to keep up with Lowes and other competitors. The frustration dealing with these systems is enough to drive you insane. As a result, everyone is expected to work their ass off just to overcome how behind everything is.

1.0
Sep 30, 2008
Recommend
CEO approval
Business Outlook

Pros

It pays more than most retail positions

Cons

The hours are awful, training is nil. The managers are never available to help with customer issues or otherwise. All customer issues are expected to be handled by associates, who likely never received proper training or even company policy info. So basically, when faced with customer issues, I had to make things up to try and satisfy the customer, since I was never given any direction or assistance when requested. Never given a weekend off. Requested one weeknight off over a month in advance and not given it. Management is incompetent and organization is markedly absent.

3.0
Sep 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Home Depot can be an excellent place for salaried management - with the right team to work with. There is career growth and opportunity to take on additional projects, and great leadership training. The volunteer organization, Team Depot, is actively involved with the community, and that makes one proud to be associated with THD. Salaries are good, particularly when you are "education light" in your field, and the benefits package is the best in retail. With a few exceptions, the Core Values set by the founders 28 years ago are alive and well.

Cons

Extremely long hours and an overwhelming list of responsibilities is the norm in the Mid-Atlantic. Opportunity to express concerns above a certain level is completely dependent on the individuals one works directly with. Using vacation time can be difficult, and the 55+ hour requirement can be a strain on family life (particularly with a rotating schedule and the necessity to work many weekends and holidays)

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Glassdoor has 58,366 The Home Depot reviews submitted anonymously by The Home Depot employees. Read employee reviews and ratings on Glassdoor to decide if The Home Depot is right for you.