The Emirates Group reviews

3.9

71% would recommend to a friend

(5,069 total reviews)
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Ahmed bin Saeed Al-Maktoum

81% approve of CEO

72% positive business outlook

The Emirates Group has an employee rating of 3.9 out of 5 stars, based on 5,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Emirates Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

5K reviews
5.0
Apr 9, 2015

Service delivery

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work, excellent benefits

Cons

The recruitment process it's very long

1.0
Oct 9, 2021
Recommend
CEO approval
Business Outlook

Pros

- Grateful for the opportunity to live abroad, be paid to travel, and meet people from all over the world - Diverse, multicultural workforce - Dubai has nice weather from October to March - Tax-free salary - FACE (Flight Attendant Club of Emirates) and Platinum Card discounts - Decent flight benefits

Cons

I'm from the U.S. and worked as an Economy cabin crew, so my perspective may differ from others. Essentially, don't be fooled by the allure of flying and working for Emirates that's projected on social media – it's all smoke and mirrors and in reality, as others have mentioned, there's a dark side to working there that you don't see from the outside. EK operates with a cult-like mentality and is weighed down by incompetent, disconnected management that only knows how to lead with fear and punishment, which trickles down to an increasing amount of senior crew who abuse their position of authority. I may have been fortunate to meet and work with a handful of the most incredible colleagues and supervisors, but that doesn't negate the toxic reporting and backstabbing culture that pervades the entire crew community because of a few bad apples. No matter how loyal, hardworking, or how many years you dedicate to the company, EK will toss you out without even batting an eye because you're only just a number to them – this was made glaringly evident by the way the company treated thousands of crew who lost their jobs during the pandemic. It was honestly sad to see how apathetic and miserable a lot of crew were, but it's not always easy for people to leave. If you value a healthy work environment, career progression, and the ability to think for yourself, stay far away. In addition: - You'll occasionally be forced to operate flight duties and rest periods that would be considered 100% illegal by FAA standards. EK is owned by the government, so GCAA can bend the legalities as they wish. Brutal SIN turnarounds and 24-hour layovers in JFK and IAH with minimum on-board rest are legal, yet the same company logic requires you to be in Dubai after your (minimal) leave up to 3 days before your next duty in order to "acclimatize." It's all about control. - Due to the tough lifestyle and physical nature of the job, it can inevitably take a toll on your health and immunity. Crew are harshly punished for sickness, and many are afraid to call in sick for fear of losing their job. It's a vicious cycle. - Company micromanages and treats crew like children, restricting your every move. For the longest time, crew were not allowed any visitors in company-provided accommodation even when all related COVID restrictions were lifted in Dubai. Employees grovel to the company for basic rights and the response is always, "If you don't like it, then leave." Also, company personnel can enter your apartment and room without informing you first, when you're gone, or even while you're sleeping, which is a terrible invasion of privacy. - Image and Uniform policing that borderlines harassment where every aspect of your weight, body shape, and appearance will be micromanaged and even outright insulted. - Severe cost-cutting measures, such as no more paid recurrent training and lower per diem allowances, yet the company somehow has more than enough money to promote lavish social media campaigns and sponsorships. Forget about any 401(k)/pension plan. Since the company hasn't been performing well these past few years even before COVID, there are no annual bonuses or salary increases either. - Not necessarily EK-specific and this is my own personal opinion, but I found Dubai to be a very fake, materialistic, and lonely place. I'm very thankful I had the privilege to leave as I wished.

3.0
Feb 24, 2017

Current condition

Recommend
CEO approval
Business Outlook

Pros

Emirates is ok to work because of the Tickets and travel benefits . Also retirement benefits. Working hours , insurance and 401k. Also the training is good the planes are completely new

Cons

Age and race discrimination. No promotions are given to senior staff as they feel that senior staff is not productive . They need to stop discrimination

Viewing 22 - 24 of 5,069 Reviews

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