Does The Emirates Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Emirates Group employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at The Emirates Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at The Emirates Group?

73% of The Emirates Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Emirates Group 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at The Emirates Group?

Cabin Crew (1256) , Flight Attendant (331) , Cabin Crew Member (173) , Senior Software Engineer (106) , Customer Service Representative (83) , Cabin Supervisor (78) , Software Engineer (69) , Airline Pilot (61) , Airport Services Agent (60) , Customer Service Agent (43) , Senior Airport Services Agent (42) , Customer Service (41) , Manager (40) , Flight Purser (39) , Senior Cabin Crew (38)

What are the pros of working at The Emirates Group according to real employee reviews?

"Salary is good but you are never safe as you can loose your job at any time" ((in 488 reviews)); "Great travel destinations with multiple flights a day ( very handy with good travel benefits)." ((in 180 reviews)); "Colleagues are great and supportive" ((in 82 reviews)); "You can get good work life balance and no much pressure." ((in 76 reviews)); "Some really great people in cabin crew management who try hard to motivate and inspire." ((in 70 reviews))

What are the cons of working at The Emirates Group according to real employee reviews?

"Bad management Lack of meritocracy" ((in 256 reviews)); "Long hours but manageable to work" ((in 135 reviews)); "Extended working hours before and after flight that you don’t get paid" ((in 111 reviews)); "God forbid you meet a bad manager" ((in 49 reviews)); "NO bonus from last few years" ((in 23 reviews))

What are employees saying about The Emirates Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Emirates Group layoffs and their outlook for job security at The Emirates Group in 2026.

The Emirates Group reviews

3.9

73% would recommend to a friend

(5,081 total reviews)

Ahmed bin Saeed Al-Maktoum

82% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Emirates Group has an employee rating of 3.9 out of 5 stars, based on 5,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Emirates Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

5K reviews

1.0

Sep 10, 2023

good

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

Great team to work with. One of the best professionals in their fields

Cons

Lack of work-life balance and long working hours Management discrimination

1.0

Jul 16, 2023

Slavery job, and sectarian management.

Call center customer service representative

Recommend

CEO approval

Business Outlook

Pros

Literally there are no Pros working in this place, unless you use the staff tickets. But with the sh*** salary you can't afford travel.

Cons

This is a job that keeps you glued to your chair for 8 hours taking calls after calls. They give you 3 breaks during your shift and if exceed the break times you have them behind your neck. Management are the perfect example of obedient workers that don't question anything. They are there to follow the instructions given by the company therefore they don't care about the people at the base of the business. They are experts using the culture of denial when it comes to justify or defend certain policies. In this culture of mediocrity the supervisors and management became experts in tactics of patronising and diminishing people's self esteem. The culture of the company and the way they treat people is sickening. You can feel people is not speaking out because they are afraid of the consequences. And the most disgusting thing is that you have to work early shifts, late shifts and weekends for peanuts.

1.0

Jul 7, 2023

Good to see the world. Actual job awful

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Used to be good hotels and cash allowance apparently the cash allowance has gone

Cons

No management support No matter how abuse the customer is always right If you get punched it’s your fault

Viewing 145 - 147 of 5,081 Reviews

Jobs at The Emirates Group

Cabin Crew Opportunities

Dubai

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Cabin Services Assistant

Dubai

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Customer Service Roles

Khatwaty High School Graduates Programme

Dubai

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