The Emirates Group reviews

3.9

72% would recommend to a friend

(5,068 total reviews)
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Ahmed bin Saeed Al-Maktoum

82% approve of CEO

72% positive business outlook

The Emirates Group has an employee rating of 3.9 out of 5 stars, based on 5,068 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Emirates Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

5K reviews
5.0
Sep 5, 2015

Marwa

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

emirates is one of the most well known and big companies in the world. easily you can know new people with other civilizations and cultures through the diversity you live in and the multi-nationalities you work with.

Cons

i did not see any downsides in the period i worked with emirates group.

2.0
Mar 18, 2016

Cabin Crew

Recommend
CEO approval
Business Outlook

Pros

International Travel- Rosters are (mostly) random from day 1 so you don't have to build your seniority to get international flights/layovers Nice hotels Layover allowances usually enough to cover food and some activities if you budget it Good salary for the industry Extensive training (though i thought the scare tactics used by my trainers in the beginning we unnecessary.) You are prepared to work from day 1. Free apartment (although this could be anywhere in Dubai. Some are very nice and in the city, others are very far away from everything with no metro access- up to 100 aed taxi ride to downtown) 30 days vacation, plus the ability to request days off after your 6-month probationary period. Travel benefits, although when compared to other benefits in the industry these are mediocre (we pay 10% to fly standby and always in economy)

Cons

You are a number. I have been working as crew for over a year and I have NEVER met my manager, even as a new trainee coming from another oountry, there is no one looking out for you. You are completely anonymous unless you do something wrong, Any time you need something from headquarters, they ask your staff number, not your name, Medical services are criminally bad. Your health insurance is provided by the employer HOWEVER you have to go to the clinic inside headquarters and Emirates employs all the doctors. This is a huge conflict of interest, They each have a budget they can spend on medical services for crew so they do not want to test you for anything, they are jaded because crew are sick a lot more than average people and they think we are all hypochondriacs, you also have to be "certified sick" meaning you have to come to the clinic and "prove" that you are sick enough to miss just one day of work- furthering the doctors perspective of crew being hypochondriacs because people have to fake it if they need to take one day off for a personal emergency, you cannot just go to the hospital, even if you are very ill and the clinic is closed, they will charge you unless they deem it was life threatening. Legal working hours (flight time limitations) are not followed. I am from the United States where it is common to see a crew change because one crew has reached their legal working hours. I have only heard of this happening one time and it has never happened to me. I recently had a 17-hour work day, no rest- not a legal flight, but a manager told us to "suck it up." You can also start your work at any time of day. In most countries, the airport closes between midnight at 6am. The Dubai airport has flights taking off allll night. Meaning you can start a 14-hour work day e.g. Washington D.C. flight at 0220 a.m. Some people can adjust to this schedule, other never do. "Main Fleet v. 380"- this will soon become a thing of the past but for the next year, Emirates will still be operating 2 fleets of aircraft. Older aircraft that only do turnarounds to India, Pakistan, Iran, Saudi... and a fleet of newer bigger aircrafts. I'm not sure if they are even hiring for the older aircrafts anymore, but main fleet does A LOT more turnaround flights (no layovers, no layover allowances and less flying hours.) As main fleet I would guess I made about 2/3 the salary for the same amount of work as A380 crew because they get more layovers meaning more flying hours (you are only paid after take off.) You rarely work with the same people twice and people often do whatever is best for them because they have no loyalty to a crew of people they have never met before. They just do their work as fast as they can and don't help anyone else. This isn't always the case! of course, there are great crew, but I personally would love a little more accountability or to at least build a working relationship with some people. Promotion is based mostly on staying power. If you are still there after a certain number of years and you haven't done anything terribly bad, you will get promoted. This is great if you actually have a passion for people, aviation, or are a decent human being. Often times, this means our supervisors are the people with the least options. This is a hard job and most people choose to move on after a few years. Once again, there are some truly amazing supervisors, but you often come across people who clearly had no other options than to stay in the company because they have no other skills (especially social ones.)

1.0
May 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Paid accommodation, transport to and from included. Used to stay in 5 star hotels.

Cons

Management has no idea what they're doing and live in a culture of fear and bring that energy to the crew, they cut back a lot and have resided to average when they truly used to offer the best. NO room for upgrades.

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