The Emirates Group reviews

3.9

72% would recommend to a friend

(5,068 total reviews)
avatar

Ahmed bin Saeed Al-Maktoum

82% approve of CEO

72% positive business outlook

The Emirates Group has an employee rating of 3.9 out of 5 stars, based on 5,068 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Emirates Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

5K reviews
4.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- Package is very nice, you get a lot of benefits including staff travel discount (even though it's restricted by loads in an airline that's often too busy), which includes other airlines. - Lots of layovers give the chance to buy things abroad and enjoy a taste of other parts of the world. - Pro and con: Flexible working hours, the idea of being off during weekdays lets you enjoy spending your time off away from crowds. - The discount scheme across UAE is very useful. - A lot of government services are fast-tracked or done by the company. - Salary is always on time, HR portal is solid and a lot gets done very efficiently.

Cons

- A highly demanding job, and as you progress across the cabin, the workload becomes much higher despite having fewer customers. - Workload for this job is one of the highest I've ever seen in any field. You're expected to give a 100% to 100s of customers for extended hours with minimum to no rest while dealing with passengers who have much higher standards than what is offered. - Management style is very strict; shortfalls or errors are met with disciplinary action without proper guidance. - Attendance is treated as a sacred metric; being sick 3 times within 6 months is met with warnings and attendance concerns, even if it's valid by the company clinic. - Medical insurance is through the company clinic, which delays the process of getting medical treatment through the network by having to wait to get an appointment through the company clinic, which could take days, if not weeks. - No proper vision set by management. Invests millions in enhancing product and service with a focus on hospitality however, all communication by management shows a strong gap in adapting a "people first" approach.

avatar
The Emirates Group Response
4mo
Thanks for sharing. We're happy to hear you enjoyed the unique benefits of being part of our cabin crew team. From a tax-free salary and free accommodation in Dubai, to travel perks across our network, our benefits package reflects how we value the impact and contribution of our cabin crew. This includes a competitive salary, generous annual leave, annual performance-based bonuses and even discounts with our hotel, spa, fitness and retail partners. We appreciate you taking the the time to share your experience. We wish you all the best in your continued journey with us.
4.0
Jan 12, 2026

Good environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Travel benefits with a yearly bonus and good chances of growth

Cons

Shifts are a bit hard to handle

avatar
The Emirates Group Response
4mo
Thanks for sharing your experience. We value all opinions as they help us reflect and improve. We're sorry to hear that not all parts of your experience with us was positive. We do try to foster a work environment where everyone feels supported, and invest in initiatives that encourage open communication, inclusive leadership and a work culture based on fairness and mutual respect. We appreciate you taking the time to share your feedback. If you'd like to share more insights, please feel free to get in touch with one of our HR representatives.
5.0
Jan 9, 2026

Good experience

Recommend
CEO approval
Business Outlook

Pros

Good experience I will be working for ever with Emirates

Cons

No rest provided you have fly for hours

avatar
The Emirates Group Response
4mo
Thanks for sharing. We're happy to hear you are having a positive experience with us. Our goal is to be a workplace where employees are supported and recognised for their contributions. Your feedback motivates us to continue to create a working environment where everyone feels valued, empowered and set up for success. We wish you all the best in your continued journey with us.
Viewing 55 - 57 of 5,068 Reviews

Glassdoor has 6,001 The Emirates Group reviews submitted anonymously by The Emirates Group employees. Read employee reviews and ratings on Glassdoor to decide if The Emirates Group is right for you.