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      The Emirates Group

      Engaged Employer

      The Emirates Group reviews

      3.9

      72% would recommend to a friend

      (5,068 total reviews)
      avatar

      Ahmed bin Saeed Al-Maktoum

      82% approve of CEO

      72% positive business outlook

      Ratings by category

      4.2

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.1

      Senior management

      The Emirates Group has an employee rating of 3.9 out of 5 stars, based on 5,068 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Emirates Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      5.0
      Feb 12, 2026

      Professional environment with learning apportunitied

      Air port operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good teamwork and supportive staff. Apportuniry to learn airport operations procedures. Fast paced anvironment that improve skills

      Cons

      Long working hours andshift duties. Work pressure during peak times. Limited work life balance

      avatar
      The Emirates Group Response
      1mo
      Thank you for taking the time to share your feedback and for your continued commitment over more than a decade with us. We’re delighted to hear that you value the strong teamwork, supportive colleagues, and the opportunities to learn and develop within airport operations. Creating a professional, fast‑paced environment that enables skill development and continuous learning is a key priority for us, and it’s encouraging to see this reflected in your experience. We also appreciate you highlighting the realities of working in an operational role, including peak‑time pressures and shift‑based duties. Your advice regarding communication and work‑life balance is noted, and we continue to review how we can enhance engagement, scheduling practices, and access to development opportunities while meeting the demands of a 24/7 global operation. Thank you again for your dedication and for sharing your perspective. We value the contribution of experienced team members like you and appreciate your ongoing role in supporting our success.
      4.0
      Feb 10, 2026

      Good

      Cabin crew
      Recommend
      CEO approval
      Business Outlook

      Pros

      Travel flexibility good pay 100 flight hours per month

      Cons

      Sometimes feel lost in a sea of people long hours night flights

      avatar
      The Emirates Group Response
      1mo
      Thank you for taking the time to share your experience and reflect on your time with us. We’re thrilled to hear that our generous allowances and well-arranged layovers enhanced your journeys around the world. Providing a supportive environment—where you can explore new cultures, enjoy comfortable travel accommodations, and feel rewarded—is exactly what we aim for. We also recognize that working within a large, global organization can sometimes feel overwhelming, particularly in periods of long hours or night operations. Supporting our crew in navigating these demands remains an important focus, and we continue to look for ways to strengthen connection, communication, and wellbeing across our diverse workforce. Thank you again for sharing your perspective, and we wish you every success in the next chapter of your career.
      4.0
      Feb 6, 2026

      The contact center

      Customer sales and service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's very helpful to work with them and also a very great environment

      Cons

      Very strict and controlling kind of management

      avatar
      The Emirates Group Response
      1mo
      Thank you for taking the time to share your feedback and reflect on your experience with us. We’re pleased to hear that you found the working environment to be supportive and that collaborating with the team was a positive and helpful experience. Creating a professional, structured, and service‑focused environment is important to us, particularly in customer‑facing roles where consistency and quality are key. We also recognize that our operational standards and management approach can feel rigorous at times, as contact center roles require clear processes and high levels of compliance to deliver reliable service. We continue to evolve our leadership practices to ensure teams feel supported while maintaining the standards expected of a global organization. Thank you again for sharing your perspective, and we wish you every success in your future career.
      Viewing 37 - 39 of 5,068 Reviews
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      ReviewsThe Emirates Group reviews

      Glassdoor has 6,001 The Emirates Group reviews submitted anonymously by The Emirates Group employees. Read employee reviews and ratings on Glassdoor to decide if The Emirates Group is right for you.