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The Container Store

Engaged Employer

The Container Store reviews

3.2

43% would recommend to a friend

(1,959 total reviews)

Joel Bines

46% approve of CEO

33% positive business outlook

The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,959 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jul 23, 2009
Recommend
CEO approval
Business Outlook

Pros

The company is strong and profitable. Your co-workers are almost all very capable and motivated, many may even seem "under-employed". The company culture is positive and their customers find the goods and services quite valuable. The company pays well, generally speaking, and though dwindling, the benefits are decent.

Cons

Full timers no longer have weekends or set schedules since "computerized-schedule-optimization" took over. Schedules are promised to be completed three weeks ahead of time and rarely are done on time. Floor coverage (customer service) has suffered due to "optimization". Part-timers are being given shorter and shorter shifts and the fabled "hundreds of training hours" is a joke. Store trainers are being asked to squeeze blood from a stone in that the training hours are the first hours cut. Our store is hiring more part timers and training them less and less. Our f-time staff is dwindling and we are not being replaced as we quit (pay-freeze, benefit cuts, schedule hassles, inept/revolving store management) or are transferred we are not replaced. P-timers are not being promoted. Meanwhile, under-performing employees are coddled by weak management that seems more interested in making things look good rather than making things run well. Nearly all of the full timers are interviewing for other companies. Also, the mandatory "Union Training" meeting was a shameless pack of lies and I was ashamed, offended and disappointed. Our company does not need a union. However, we may if employees keep getting squeezed the way we have been this last year... Times are tough. No question. It's a good job; but this particular store seems content to piss down its own leg and pat itself on the back... as a long-time retail manager, I can't believe the same people are still in charge of this location. It could be so much better.

4.0
Feb 18, 2009
Recommend
CEO approval
Business Outlook

Pros

The best thing about working for the Container Store is the people. The majority of the staff is well qualified problem solvers who excel at customer service. The benefits that are offered to employees is also very good. Part time employees can qualify for health insurance, and the company offers a 4% match to 401k contributions.

Cons

The major downside of working full time for the Container Store is the schedules. The time restrictions on the full time staff allow for very little personal time on work days. It is extremely hard to accomplish personal goals when working full time at the container store. The final item is the level of interaction the management has with the staff. The management team spends too much time in the back room, and too little time on the sales floor with the staff.

3.0
Jan 26, 2009

Container Store is OK, but not fabulous.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great discount -- 40% off general merchandise, 50% off elfa. Some fun people on staff and generally good music piped in during the work day.

Cons

Must arrange coverage for any time off. Very short breaks (30 minutes max) for long shifts. Heavy lifting, high ladder-climbing expected. 5+ hours at a time on the register, with no true breaks worked in... you must ask for coverage for even a bathroom break, it is not a "given." If you show signs of becoming friends with coworkers, your schedule is rearranged so that you do not work with them.

Viewing 1909 - 1911 of 1,959 Reviews

Glassdoor has 2,046 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.