Management & Leadership: Management leadership style was inappropriate. General Management tracked people on facebook. General Management also made in appropriate comments regarding religion, sexuality, and gender. Management inappropriately used military status in performance review. Three gay men were either fired or taken down to part -time under a Full and part time manager.
Skills: Free thinking and creativity were not encourage. If you did not drink the Kool-Aid of TCS philosophy you were ostracized and constantly under scrutiny. Skill sets were not valued, unless they were directly related to management view.
Expectations: Expectations often contradicted each other. "Do not do any work out side of assigned shift. Try not to take overtime." vs. "Hey, can you pick up bags from another store on your way home". or "Make sure you check email at work" vs. "I cannot get on a computer at work, without you asking me why I am not on the floor or while waiting for the visual team to get off the computer."
Pay: Midway into the first year they change the pay arrangement from Salary to Hourly. If someone comes with a certain expectation of Salary and then you take them to Hourly is seems like a demotion and changes their status on a leadership role. Now there is this feeling of only working scheduled hours, and not feeling like there is any flexibility to mentor or guide mentees - because you had to get everything done before that.
I know some of these may be very store specific.
