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The Container Store

Engaged Employer

The Container Store reviews

3.2

42% would recommend to a friend

(1,962 total reviews)

Joel Bines

40% approve of CEO

32% positive business outlook

The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jun 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Good discount, decent pay for the industry.

Cons

Long 10 hour retail shifts. There is no in store HR, so management can pretty much do whatever they want with no accountability. Expected to work overnights and till midnight frequently ( even as a salaried manager). Last minute schedule changes without notification. General manager always left early and took weekends off and had other people adjust her time like she was working . And when she was there, she was always at her desk looking at houses or gossiping.

5.0
Jun 19, 2014
Recommend
CEO approval
Business Outlook

Pros

I grew as a person working there. Training is extensive, to give an employee knowledge of the whole business. My selling skills improved because they taught me how to really listen and think through the long term solution. We were empowered as employees to give the customer exactly what they want.. Daily huddle before the shift kept me informed of events ,daily sales goal,customer needs for the day etc The managers I worked for were real people and came out on the floor and worked along side us.

Cons

The retail hours were tough sometimes.Schedules were built weeks in advance which sounds great - but it was still hard to trade a shift if something in my life changed. We had " skill sets" that needed to match the employee we traded with-not an easy task.

4.0
Jun 19, 2014
Recommend
CEO approval
Business Outlook

Pros

The Container Store has a great company atmosphere. Everyone works together as a team by accomplishing tasks and assisting each other to make sales, campaign set ups, and pm/am merchandising.

Cons

Nothing really. It's a customer service position where most customers you help are great but then there are those customers who are inconsiderate and can ruin your confidence because of their lack of patience.

Viewing 1657 - 1659 of 1,962 Reviews

Glassdoor has 2,049 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.