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      The Container Store

      Engaged Employer

      The Container Store reviews

      3.2

      42% would recommend to a friend

      (1,962 total reviews)

      Joel Bines

      40% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      2K reviews
      3.0
      Jul 28, 2014

      Your coworkers will be hot or miss.

      Prime time sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      The 40% discount. They work with your schedule.

      Cons

      No matter how good you are, they expect better, not because they want you to become better, because they want you to drink the company kool-aid and use your resistance as an excuse not to promote you or give you a raise. The pay rate is laughable.

      3.0
      Jul 25, 2014

      Once Great Company In Trouble

      Part time sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      The hourly pay is good for retail, the employee discount is very generous and the other employees were a uniformly strong group of people who rose to the company's standards of being one employee equals three. Management was always respectful and fair, in my opinion. I always felt as if I was given the essential training needed for various departments or jobs. I felt valued as an employee and was treated well. I know other friends who have worked retail jobs have the exact opposite experience.

      Cons

      Since going public the company has been a slave to the bottom line. They have under staffed every shift, relying a little too much on the "one employee equals three." There was never enough coverage on the sales floor nor were there enough cashiers working the registers. Customers began to get disgusted with the lack of service and management sort of ignored the feedback we would give them regarding these problems. Also, as if the cash register lines were not long and tedious enough, the company piled even more responsibilities on the cashiers by insisting they ask every customer for an email address. Then they introduced this new POP! Star loyalty program which is even MORE time consuming at the register as customers spend time typing their information into a tablet as the line grows longer and longer with fewer cashiers than needed. Irate customers vent their anger on the cashiers and management does little to fix the problem.

      Viewing 1651 - 1653 of 1,962 Reviews
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      ReviewsThe Container Store reviews

      Glassdoor has 2,049 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.