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The Container Store

Engaged Employer

The Container Store reviews

3.2

42% would recommend to a friend

(1,962 total reviews)

Joel Bines

40% approve of CEO

32% positive business outlook

The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Nov 30, 2014

Great company

Recommend
CEO approval
Business Outlook

Pros

Good pay for retail industry; leadership has a plan and executes; schedule completed several weeks in advance; comfortable dress code

Cons

Don't really have any cons. Retail work has the same cons everywhere.

5.0
Nov 22, 2014
Recommend
CEO approval
Business Outlook

Pros

I enjoy this part-time opportunity to earn better-than-average pay for a retail job. Hours are flexible, training for the job is on-going and helpful. Retail jobs can be very demanding at times, but there is a good atmosphere within this company and they generally hire bright, energetic people.

Cons

Physically demanding job at times, up and down ladders and unloading trucks. The corporate culture is good but not all managers embrace the culture all the time.

1.0
Nov 20, 2014

A Deceiving Front

Recommend
CEO approval
Business Outlook

Pros

They do a great job of hiring cool people, but they're being robbed of something better (we need to go somewhere else). The 40% discount is the only great thing and I will go on a shopping spree before putting in my two weeks notice next month.

Cons

The Container Store is the worst place to work at. They talk about their "employee first culture" all the time because they start them off at $12/hour. Okay, nice but you're lucky if you get scheduled 5 hours a week. They just love calling you out of the blue to tell you, "Hey, guess what! You're off today because we won't need you." So that would leave you with 0 hours for the week. It's bogus. With the holidays around the corner, we thought: great, more hours! But then they hired 10 new people! For those working their butts off on the 5am merchandise truck, all hopes were lost to become a floor sales associate because guess what! They hired a handful of new people for that, too. They try to sell you on how much they "invest in training" but don't fall for it. The new people don't know the basics of how to cut a box open (they suck) so that leaves the rest of us with more work; it's not their fault because they're still great people (it's management). Wow, talk about undermining your employees. Of the many odd jobs I've had, management (and the unnecessary micromanaging) has been the worst here. Oh, and why does the pregnant lady get to wear the non-sweaty cotton work shirt and the rest of us are stuck with the pesky polyester? Is it because she's pregnant or a manager? Less than 10% of the employees are full-time. The rest typically get 4-10 hours a week. Not even 15 which would be decent! To quote a new employee, "The hours are killing me but I'm holding on. I have a 3rd interview with ____ tomorrow." As a result, The Container Store has experienced a surge of turnover. They've lost several dedicated, hard workers who've some been there for years. I loved the store months ago when I had a solid 10 hours (smirk) of work but I'm losing my motivation as so many people are and are quitting as a result of it. Tsk tsk. One more thing, I know that Melissa Reiff (the CFO or something like that) is a great person and I'm sure she means well, but she looked like an idiot at the store meeting when she talked about how they "take care of their employees". Is she blind?

Viewing 1618 - 1620 of 1,962 Reviews

Glassdoor has 2,049 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.